IT Hardware & Operations Associate (m/f/d) at the Ellwangen Location

On-siteGermany

Ellwangen, Baden-Württemberg, Germany

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About the Position

Are you interested in IT hardware, do you enjoy social media, and would you like to help build a new business division? Then join our e-commerce team!

We give used IT a second life and market our devices directly through our online shop as well as Instagram and TikTok. You will be right in the middle of it: you will test and prepare IT devices for sale, handle orders and returns, and support our Social Media Manager in showcasing our products with creative stories and formats. In doing so, you will contribute your own ideas, take on responsibility, and actively help shape our growing B2C division.

Responsibilities

IT Hardware: With your technical understanding and attention to detail, you will test and evaluate Apple and Windows devices, install operating systems, and prepare the hardware for sale.

E-commerce & Shipping: With your meticulous way of working, you will ensure that our devices are cleaned, securely packaged, and shipped reliably.

Social Media: You will actively support our Social Media Manager with Instagram and TikTok stories, videos, and creative formats, contribute your own ideas, and participate in content creation.

Customer Service: You will independently process returns and RMA cases, communicate professionally with our customers, and find suitable solutions.

Shop Operations: You will support our e-commerce team in day-to-day business, keep track of operational processes, and help to further develop our workflows.

Profile

You have completed a commercial or technical apprenticeship or have comparable practical experience. Career changers with an affinity for IT are welcome.

You are comfortable handling IT hardware: you have a basic knowledge of Apple and Windows devices and enjoy understanding and solving technical problems.

You have a good eye for detail and high quality standards – after all, our devices should arrive at our customers in perfect condition.

Even when dealing with returns, you maintain a friendly and professional tone. For this, you bring very good German language skills (at least B2) and confidence in written communication.

You are interested in social media: you are familiar with Instagram and TikTok, and you enjoy participating in stories and videos as well as contributing your own ideas.

Ideally, you have already worked with ERP or ticket systems, shipping processes, or operating system installations. If not, you will learn this with us. You can support our team for at least 30 hours per week on-site in Ellwangen.

What We Offer

Regular working hours from Monday to Friday and 30 days of vacation for relaxation

Company health insurance including, among other things, treatment by a chief physician and a 1-bed room in an emergency

Kindergarten subsidy of up to 120 EUR for every child not yet of school age

EGYM Wellpass, Jobrad, and Corporate Benefits

Free drinks, coffee specialties, and fresh fruit

Independent work in a dynamic team with an open, respectful atmosphere

Ambitious environment: We work transparently, directly, and at eye level. Clearly defined roles and short communication channels ensure that you can contribute.

About us

Green IT Solution GmbH is an independent IT service provider that implements network & hardware solutions for companies and organizations of all sizes. With more than 10 years of market experience in the field of network and telecommunications, we offer our customers excellent service and high-quality products.

At our locations in Munich, Inning am Ammersee, Ellwangen, and Hamburg, we offer exciting jobs in a professional team. Green IT Solution GmbH is constantly looking for new talent and dedicated employees. We look forward to receiving your application, including your salary expectations and earliest possible start date. Please use our contact form under the respective job description for your application.

Do you have any further questions about this job offer? Then write to us at [email protected].

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IT Hardware & Operations Associate (m/f/d) at the Ellwangen Location

About the Position

Responsibilities

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What We Offer

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