Thomson Reuters

Young Apprentice

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Job Description

Are you looking to develop your career and work as an Apprentice in a leading Technology company? Join us!

Thomson Reuters combines intelligence, technology, and human expertise to provide trusted answers that help professionals make confident decisions and better manage their businesses.

We help them reinvent the way professionals work; our team of experts brings together information, innovation, and insight to unravel complex situations in the Tax, Foreign Trade, Accounting, and Legal markets, supporting our clients in decision-making.

We are looking for an Apprentice to work in the Support area, joining our complementary operations team focused on telephony, user management, and SGD activities. In this position, you will have the opportunity to develop knowledge in technology, support various company departments, and gain experience in a collaborative, innovative, and dynamic environment.

Key Responsibilities

  1. Perform user registration and management in systems (SGD and Telephony).
  1. Manage access permissions for new and existing employees.
  1. Create and improve automatic routines and processes.
  1. Provide functional support to internal clients and users via telephone and in-person assistance.
  1. Collaborate with different areas linked to the support department.
  1. Support administrative and operational activities related to the area's systems and processes.

Required Qualifications

  1. High school diploma completed or in progress.
  1. Affinity with technology and interest in innovation.
  1. Availability to work in a hybrid model (3 days in person, 1 day of theoretical training, and 1 day of remote work), from 09h to 15h.
  1. Ability to learn quickly and adapt to new challenges.

Preferred Qualifications

  1. Knowledge of the Office Suite (Word, Excel, and PowerPoint).
  1. Basic knowledge of computers and systems.
  1. Interest in automation and process improvements.

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What we will offer you?

  • Hybrid Work Model: We adopt a hybrid and flexible work environment for our office-based roles, providing an integrated and coherent experience in both digital and physical realms.
  • Flexibility and Work-Life Balance: ""Flex My Way"" consists of a set of policies designed to facilitate the management of personal and professional responsibilities, whether caring for family, participating in community activities, or dedicating time for rest and personal renewal. These policies are based on our flexible work approach, allowing employees to work from anywhere for up to 8 weeks per year, thus promoting an ideal balance between their work and personal commitments.
  • Professional Development and Growth: We promote a culture of continuous learning and skill development, preparing our talent to face future challenges and offer real solutions. Our ""Grow My Way"" program and skills-focused approach ensure you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
  • Competitive Industry Benefits: We offer comprehensive benefits plans that include medical and dental insurance, two corporate mental health holidays, performance incentive programs, and resources for mental, physical, and financial well-being.
  • Culture: Globally recognized for inclusion and belonging, flexibility, work-life balance. We live our values: customer obsession, compete to win, challenge your (our) thinking, act fast and learn fast, and together we are stronger.
  • Social Impact: Make an impact in your community with our Social Impact Institute. We offer all employees two paid volunteer days annually and opportunities to engage in pro bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
  • Making a Real Impact in the World: We are one of the few companies globally that assists its clients in the pursuit of justice, truth, and transparency. Working together with the professionals and institutions we serve, we contribute to upholding the rule of law, fostering commerce, detecting wrongdoers, reporting the facts, and providing reliable and impartial information to people worldwide.

Who we are

Thomson Reuters informs the way forward by bringing together trustworthy content and the technology that people and organizations need to make the right decisions. We serve professionals in the legal, tax, accounting, compliance, government, and media sectors. Our products combine highly specialized software and information to empower professionals with the data, intelligence, and solutions needed to make informed decisions and help institutions in their pursuit of justice, truth, and transparency. The Reuters news agency, part of Thomson Reuters, is a world leader in journalism and trusted news.

We rely on the talent of 26,000 employees in over 70 countries, where everyone has the opportunity to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we are committed to pursuing them. Interested? Become part of our team and help shape the industries that drive society's progress.

As a global company, we rely on the unique knowledge, perspectives, and experiences of all employees to achieve our business goals. To ensure we can do this, we seek talented and qualified employees in all our operations around the world, regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizenship status, or any other classification protected by applicable law.

Furthermore, we offer accessibility for people with disabilities and for those with sincere religious beliefs, as per current legislation. You can find more information on how to request an accommodation here.

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