Senior IT Systems Engineer, Collaboration Tools (Google Workspace)

Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.

We believe that every experience is a memory that can last a lifetime. Experiences shape the way people feel about a company. And they greatly influence how likely people are to advocate, contribute, and stay. At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.

We empower exceptional people to create extraordinary experiences together.

The Role and Team

As a Senior IT Systems Engineer at Medallia, you will focus on managing and optimizing collaboration tools such as Google Workspace and Slack. You will enhance the employee experience through secure, seamless integrations and automation across these platforms, while collaborating with internal and external teams to ensure consistent performance and security.

This is a hybrid position requiring a minimum of three days per week onsite in our Mexico City office in the Condesa colonia. While the primary focus of the role is Collaboration Services engineering and administration, the position will also provide secondary onsite IT support as needed, including hands-on end-user, conference room, and workplace technology support.

Minimum Qualifications

Preferred Qualifications

At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees.

Medallia is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age (40 and over), disability, genetic information, veteran status or military service, or any other status protected by state or local law.

Individuals with a disability who need an accommodation to apply please contact us at [email protected].

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Applications will be accepted for 30 days from the date this role was posted or until the role has been filled.