Mexico
Inetum
icorp
On-Site IT User Support
Mexico
La Paz, Baja California Sur, Mexico
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About the opportunity
We are looking for an Engineer to provide assistance and support to enable technology services for users.
Schedule: Monday to Friday from 8:00 AM to 6:00 PM
Address: Los Reyes Acaquilpan, Municipio La Paz, Edo. de México
Workplace: 100% on-site: Los reyes acaquilpan, municipio la paz Edo Mex.
Minimum requirements
- Availability to handle incidents that may arise outside of these hours.
- Availability to work occasional Saturdays.
- Bachelor's degree/Engineering in Systems, Communications and Networks, or a related field.
- At least 2 years of experience in ICT support.
- Must live within 1 hour of the workplace.
- Punctuality
- Immediate availability
SKILLS
- Proactivity, Responsibility
- Good oral and written communication
- Sense of urgency, teamwork
- Advanced technical capability
Experience in
- Technical support for users, incidents, and requests via remote and on-site.
- Use of a ticketing tool.
- Active Directory
- Management of IT equipment inventory.
- Inventory movements.
- Scheduled maintenance and service for PCs and Laptops.
- Creation of Virtual Machines
- Creation of VPNs
- Pivot tables
- ISO image loading
- MacOS operating system
- Configuration of Cisco Routers and Switches
- Use of CRM (SAP, NetSuite, etc.)
- Coordinate hardware maintenance activities through external providers.
Monthly salary $13 thousand to $14,500
Quarterly bonus 3 thousand
- Statutory benefits
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