Installation Technician

On-siteUnited States

Collier County, Florida, United States

About the opportunity

The Installation Technician will be responsible for quality installation practices and customer training during installation of services including video, voice, and internet.

RESPONSIBILITIES

Assist installation and other teams with customer activation of fiber-optic telecommunication in subscriber homes (e.g., pulling low-voltage wire); including single family, condo and apartments in various locations.
Install and service full video services, including analog, digital, and HD TV
Install, service, and disconnect telephone and internet customers
Punch down telephone lines.
Maintain a safe work environment by following safe practices and adhering to safety policies, which includes practicing safe driving techniques.
Install all types of CAT5/CAT6 drop wire and install connectors on CAT5/CAT6 drop wire.
Trouble shoot video, telephone and internet problems from any telecommunications demark to customer premise equipment
Troubleshoot IP issues from any telecommunications demark to customer premise equipment.
Successfully install all ancillary equipment provided to subscribers.
Test and tone all drop wires from equipment room to end user location.
Work on an on-call schedule rotation.
Other duties as assigned.

MINIMUM QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative
of the knowledge, skill, and/or ability required.
High School Diploma or equivalent required, Associates Degree in Internet

Technologies is preferred

Must have minimum of 3 years’ experience installing, testing and troubleshooting cable, phone and internet
Must have Fiber Optic Cabling experience
Proficiency using small hand tools and larger power tools
Must have active and clean, non-restrictive, state issued driver’s license in State where hired.
Must be comfortable working on a ladder and all heights
Strong preference for Cisco certifications, CCT or CCENT entry level certificates and Microsoft Certifications, MCSA for Office
Ability to work days, weekends, evenings and holidays and participate with on-call rotation as needed

BENEFITS

Hotwire Communications has paved the way in fiber optic telecommunications for over two decades, offering our partners high-speed internet, cable, phone, and security service. As we expand nationwide, we are looking for innovators who are passionate about technology and serving their community. And since our employees

care about their work, we make sure we take care of them with

Comprehensive Healthcare/Dental/Vision Plans
401K Retirement Plan with Company Match
Paid Vacation, Sick Time, and Additional Holidays
Paid Volunteer Time
Paid Parental Leave
Hotwire Service Discounts
Employee Referral Bonuses
Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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Installation Technician

About the opportunity

RESPONSIBILITIES

MINIMUM QUALIFICATIONS

BENEFITS

care about their work, we make sure we take care of them with

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