E-Commerce Specialist (Business Success) — H Mart | Nort

H Mart

Oct 28, 2026

E-Commerce Specialist (Business Success)

United States

Carlstadt, New Jersey, United States

Responsibilities but not limited to: *

Analyze the workflow and integration between the systems and look for opportunities for improvement *

Communicate directly with solution providers to improve and/or solve complex technical issues *

Respond to Jira tickets and (IT ticketing System) to solve and define technical issues with VTEX , Autostore & B1. *

Create and manage internal user guides for VTEX, Autostore & B1 *

Optimize site functionality and navigation to enhance user experience leading to increased conversion rates *

Identify and analyze customer behavior trends, sales data, website traffic using Google Analytics to broaden business opportunities *

Collaborate with the sales team to align e-commerce strategies with overall sales goals *

Partner with the customer support team to address issues and improve the overall customer experience

Qualifications / Skills: *

Bachelor's degree preferred (not required) *

3-5 years of relevant IT/e-commerce experience preferred *

Experience with Google Analytics or other metrics platform preferred *

Bilingual in Korean and English preferred

Minimum requirements

IT knowledge, especially front-end and back-end e-commerce systems *

Knowledge of e-commerce platforms (e.g., VTEX, Shopify,) and proficiency in digital marketing tools (e.g., Google Ads, Facebook Ads) *

Strong analytical skills with the ability to interpret data and make data-driven decisions. *

Excellent communication skills, both written and verbal, with the ability to collaborate effectively across teams *

Benefits: *

Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy *

401 (k) Retirement Plan with up to 5% match per company policy *

Life Insurance and AD&D (Accidental death & Dismemberment) per company policy *

BTA Insurance (Business Travel Accident Coverage) *

Company provided lunch *

Paid-time off (PTO) and Paid Holidays per company policy *

Celebration & Condolence Benefits per company policy *

Smart Card: Earn additional 4 points to the standard $1 = 1 point *

Holiday Gift certificates per company policy *

FSA (Flexible Spending Account) per company policy *

DCFSA (Dependent Child Care Spending Account) per company policy

Work Hours: Mon to Fri, 8:30 AM - 5:30 PM

Salary Range: $72,150 - $107,200

*Actual compensation will be determined based on relevant experience, qualifications, skills, and other job-related factors.

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