ATE- Remote Service Technician Lead

Champions Do More

JOB PURPOSE: The ATE – Remote Service Technician Lead provides day-to-day technical guidance and operational support to Remote Service Technicians to ensure the timely and effective delivery of vehicle diagnostic and technical support services. Serving as a primary technical resource, this role assists with complex service requests, troubleshooting, and promoting consistent service quality and productivity.

This position partners closely with the Manager of Remote Service to identify operational trends, communicate technician feedback, recommend process improvements, and support overall operational effectiveness. The role also collaborates with internal teams to enhance technical processes, service capabilities, and the customer experience. This is a non-supervisory position that provides technical leadership and guidance without direct people management responsibilities.

The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates

Medical Insurance Dental Insurance Vision Insurance Group Life Insurance Disability Insurance 401k Retirement Plan with match Referral Bonus (“Cash From Crash”) 5 Paid Holidays We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Posted Min Pay Rate USD $30.00/Hr. Posted Max Pay Rate USD $35.00/Hr.