Junior User Engagement & Communications Specialist - U.S. Citizenship Required

ZenPoint Solutions LLC (“ZenPoint Solutions”) is a rapidly expanding Information Technology (IT) services company in the federal sector. We foster a thriving, ambitious work environment that prioritizes employee well-being and a positive company culture. We invite you to join our team and help us shape a dynamic future as we deliver innovative solutions to address the nation's most critical IT missions.

Position Overview

ZenPoint Solutions is seeking an enthusiastic, detail-oriented Junior User Engagement & Communications Specialist to help drive product adoption, user satisfaction, and clear communication across our organizational footprint. In this role, you will support a mission-critical enterprise application managed by our team. You will serve as a bridge between technical product development and the end-user community, creating engaging content, gathering user feedback, and assisting with onboarding and change management initiatives.

Clearance Requirement: Active Interim Secret required to start; must be eligible for upgrade to Top Secret

Work Location: Springfield, VA

Work Schedule: Onsite 5 days a week

Compensation: The salary range for this position is $65,000 - $80,000 and will be commensurate with experience.

No recruitment agencies, please.

Commitment to Equality

At ZenPoint Solutions, we value diverse perspectives and are committed to providing equal employment opportunities. We welcome applications from all qualified individuals, regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, veteran status, or any other status protected under applicable federal, state, or local laws.

Key Responsibilities

Required Qualifications

Preferred Qualifications

Company Benefits

We take care of your well-being here at ZenPoint Solutions! Our comprehensive benefits package includes health, dental, and vision insurance to keep you and your family healthy. We also offer group and voluntary life insurance for financial security, and short-term and long-term disability insurance to provide peace of mind in case of unexpected illness or injury. You'll have the option to contribute to a 401(k)-retirement plan with company matching contributions to save for the future. We also offer flexible spending accounts to help manage medical and dependent care costs on a pre-tax basis. On top of that, you'll enjoy a generous paid leave policy, including federal holidays, to maintain a healthy work-life balance. To help you grow in your career, we offer professional development opportunities and a tuition assistance program.