Brazil
Pavago
XP Inc.
SAM and HAM Asset Management Assistant | Position Exclusive for People with Disabilities (PCD)
Brazil
São Paulo, São Paulo, Brazil
Automatic translation. Check the original.
About Us
XP Inc. is one of the largest independent financial institutions in Brazil, owning brands such as XP, Rico, Clear, XP Educação, InfoMoney, among others. With over 4,6 million active clients and a value exceeding R$ 1,1 trillion in assets under custody, it has been transforming the financial market for 25 years to improve people's lives.
With a distinct culture guided by four values - Big Dream, Entrepreneurial Spirit, Client Focus, and Open Mind - XP Inc. is always looking for the best talent with the ambition to do the impossible.
🚀 About the Opportunity
We are looking for an assistant to join our team and work on HAM (Hardware Asset Management) and SAM (Software Asset Management) activities with a focus on solutions and process optimization.
The daily routine will include responding to requests, validating hardware and available licenses, and working on improvements to existing processes.
Learn more about our daily life on Instagram and LinkedIn.
Check out our reviews on Glassdoor.
🔍 What We Are Looking For
Essential Prerequisites
- Higher education degree in courses related to Administration or Information Technology.
- Communication and interpersonal relationship skills.
- Proactivity and ability to work in a team.
- Proficiency in Microsoft Office, especially Excel.
Preferred Qualifications
- Familiarity with software and hardware inventory tools, such as BigFix, SCCM, Jamf, and similar.
- Familiarity with HAM, CMDB, and ITIL v4 best practices.
🎯 Challenges and Impact
- Work on HAM and SAM requests.
- Work on ServiceNow ITAM projects that involve HAM and SAM relationships.
- Execute operational routines for contract registration, obsolescence, financial data, and other relevant information.
- Support the management of the asset lifecycle.
- Handle tickets or demands related to hardware and software asset management.
⏳ Process Stages
- Initial screening: Resume analysis to verify alignment with the position's qualifications and requirements.
- General tests: Evaluation of cultural alignment with the Mindsight test and logical reasoning test from Predictive Index.
- Interview with the Recruitment team: Discussion about expectations regarding the position and professional goals.
- Interview with leadership: A conversation to discuss your vision and how you can contribute to the team and the company.
- Interview with coworkers: Interaction with future peers to evaluate synergy and teamwork.
- Offer: Presentation of the job proposal, including details about compensation and benefits.
Flexible In-Person Work Model
Our work model varies according to the role, and can be fully in-person for business fronts and more flexible for other teams.
We follow a model with more frequent in-person attendance, but always guided by flexibility and autonomy with the responsibility of our entrepreneurial culture.
Here at XP Inc., we value personal interactions and believe in using the office as a tool to enhance our work relationships.
*By proceeding with your application, you declare that you have read, understood, and agree to the Privacy Policy of the XP Inc. Group and its suppliers and partners who support the selection process. The XP Inc. Group may use artificial intelligence solutions to support the recruitment team during the process, which may involve the processing of your personal data for this purpose, in accordance with the principles of the General Data Protection Law and the Privacy Policy of the XP Inc. Group.
Benefits
Health and well-being
- Health insurance
- Dental insurance
- Wellhub (Gympass)
- Zenklub
- Life insurance
- iFood Benefits (flexible meal and food vouchers)
- Transportation voucher
- New Value (benefits club)
- Parental leave: 6 months for maternity and 20 days for paternity.
- Daycare assistance
Financial Life
- Exclusive Investment Funds
- Investment Advisory
- XP Visa Infinite card with no annual fee
- Credit (payroll-deductible loans, home equity, real estate credit, etc.)
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