University Website Support Assistant

Grade UE05: £29,588- £33,951 per annum

Information Services Group/Learning, Teaching and Web Services/Website and Communications

Full-time: 35 hours per week

Fixed Term: 2-year contract

This post is full-time (35 hours per week); however, we are open to considering part-time or flexible working patterns, such as compressed hours or longer breaks in the working day.

The team office location is at the west edge of the University’s central campus, in 5 Forrest Hill, Edinburgh, EH1 2QL.

The role follows a hybrid working pattern, combining time working from home with regular time on campus: we ask that colleagues spend at least two days a week on-site, one of which is our shared team anchor day, so the team can collaborate, support one another and stay connected in person.

View the full job description (opens in a new browser tab uoe.sharepoint.com/:w:/s/jobdescriptionlibrary/IQB-SocG0K35S67wsNeQat_wAVQFYRwZnEZ_h0JBbtFk8RU)

We welcome informal enquiries about the role, to find out more, please email Jennifer Smith (University Website Team Manager) at [email protected] [[email protected]].

Please include the following documents in your application:

Championing equality, diversity, and inclusion

The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter, and we are also a Stonewall Proud Employer, actively promoting LGBTQ+ equality.

The University is committed to equality, diversity and inclusion. If you have the right skills for the job, we want to hear from you. We encourage applications from the right candidates regardless of age, gender identity, disability, sexual orientation, religion, belief or race.

Key dates to note

The closing date for applications is 5 November 2026.

Unless stated otherwise, the closing time for applications is 11:59 pm UK time.

If you are applying outside the UK, the closing time on our adverts automatically adjusts to your browser’s local time zone.

Interviews will be held at Forrest Hill (In-person) on the 17th and 18th November 2026.

More information can be viewed at: ed.ac.uk/information-services/about/organisation/learning-teaching-web

Here, you can continue to make a difference in everything around you. Take on new challenges, grow your career, be recognised for your contributions, and benefit from our commitment to your wellbeing. Be part of something bigger — where your work has real impact and your development matters. There are so many reasons to take your next step with us.

The University of Edinburgh is a world-class organisation. We are a large University covering a wide range of activities. In Professional Services, we support the University’s research and teaching, offering many career and role specialisms.

You'll join the Website and Communications (WAC) team, a highly collaborative and supportive part of Information Services. We work in the open: EdWeb 2 and the University's Student & Staff Portal (MyEd) are both built on open-source software, reflecting the University's commitment to open software and data across its services.

People have always been at the heart of our work. Our people are at the centre of the University community and everything we do. We value colleagues with drive, determination and a passion for what they do. We are a place where everyone is welcome and offer a range of policies and benefits designed to support you in building the right meaningful flexibility that works for you.

As a world-leading research-intensive University, we are here to address tomorrow’s greatest challenges. Between now and 2030 we will do that with a values-led approach to teaching, research and innovation, and through the strength of our relationships, both locally and globally.

The Learning, Teaching & Web Services Directorate (LTW) brings together technology enhanced learning, e-learning, the University website, web services, graphics, multimedia, digital skills training and classroom  technology teams to support learning, teaching and outreach for an enhanced student experience.

We provide a wide range of technology and support services for innovative learning and teaching, including classroom tools, virtual learning environment (VLE), blended learning, bespoke development, online video, open educational resources (OER), taught online Masters programmes, massive open online courses (MOOCs), feedback and assessment. We manage the continuing expansion and diversification of the University website, student portal, and provide digital technology services in 400 teaching rooms and study spaces across the campus.

Every year we host student internships, projects and events which promote innovation and align with the University strategic aims to promote new ways of working in learning, teaching and research.

We're looking for a University Website Support Assistant who will be working with the University Website and Web Strategy teams to improve the quality of the University’s web presence and estate. In this role, you will support and enable the University web publishing community in creating, maintaining, and improving University-owned websites, by providing expert guidance to a diverse range of users. You will be managing and monitoring the University’s web estate registry, helping website owners ensure their websites’ regulatory compliance and performance.

This role will ensure that web content meets University standards, accessibility requirements, and legal obligations, while delivering training, support, and quality assurance. It also contributes to continuous improvement by gathering insights, supporting the centrally managed platform’s development, and promoting best practice across the community.

You will work very closely with the Web Strategy team, actively contributing to the compliance, performance and effectiveness of the University’s large website estate.

We'd love to hear from someone with strong communications skills, having the ability to engage with non-specialist audiences and support them to make the best use of the University’s website services to communicate with their audiences. A key skill is experience working with data, from collection to management and their visualisation for diverse audiences, to support insightful actions.

Prior to any employment commencing with the University, you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages ed.ac.uk/human-resources/demonstrating-rtw (opens new browser tab)

The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.

A career with us has a range of other benefits that can be tailored to your lifestyle:

• Professional development and subject matter expertise

• Opportunities to develop new skills and broaden your experience

• Responsibility and autonomy

• Contributing to the work and purpose of the University.

As a valued member of our team, you can expect:

• A competitive salary

• An exciting, positive, creative, challenging and rewarding place to work.

• To be part of a diverse and vibrant international community.

• Comprehensive Staff Benefits, including generous annual leave entitlement, a defined benefits pension scheme, a wide range of staff discounts, family-friendly initiatives, and flexible work options. Check out the full list on our staff benefits page ed.ac.uk/human-resources/pay-reward/staff-benefits (opens in a new tab) and use our reward calculator to discover the value of your pay and benefits.