United States
Temple Health
True Talent Solutions Partners
Founding Product Designer
United States
New York, New York, United States
About the Role
Join an early-stage insurtech company as its first product designer, shaping AI-powered software for complex insurance claims operations. You will work closely with product and engineering to turn challenging workflows into clear, effective experiences for claims professionals.
What You'll Do
- Own the user experience across claims workspaces, operational tools, and dashboards for team leads and executives.
- Research how customers use the product through user conversations, behavioral data, and usage analytics, then use those insights to prioritize improvements.
- Partner with product and engineering to translate customer needs into workflows and implementation-ready designs.
- Design AI agent interactions that make actions, sources, reasoning, and uncertainty understandable to users, with clear opportunities for review and intervention.
- Guide the evolution of the product into an enterprise-grade experience, taking work from discovery through delivery.
- Establish design principles and a design system, and use AI-assisted prototyping tools to test ideas and assess whether they reduce user effort.
What We're Looking For
- Five to eight years of product design experience, with a strong record of ownership and consistent tenures in technology companies.
- Early-stage startup experience as a founding designer or first design hire in a function.
- UX-first, data-informed experience simplifying complex workflows through user research and behavioral analytics.
- Experience prototyping with AI coding tools such as Claude or Lovable.
- A portfolio demonstrating dense, technical software designed for frequent, extended use, beyond visual design alone.
- U.S. work authorization is required. Visa transfers are accepted, but new visa sponsorship is not available.
Visa transfers are accepted; new visa sponsorship is not available.
- Experience in insurance, claims, healthcare, or another compliance-heavy operational domain is a plus, as is designing AI and human-in-the-loop experiences.
Compensation & Benefits
Base salary: $170,000 to $220,000 annually.
Location
On-site, five days a week in New York, New York.
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