SWH Stadtwerke Hoyerswerda

IT System Administrator (m/f/d)

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Your Responsibilities

  1. Administration, operation, and further development of the Windows client and server landscape
  1. Installation, configuration, and maintenance of IT workstations
  1. Installation, packaging, distribution, and maintenance of standard and specialized applications
  1. Administration of Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, and Entra ID
  1. Support for users in 1st and 2nd level support, as well as processing service requests and incidents via the ticketing system
  1. Management of data backup and recovery solutions (Backup & Restore)
  1. Monitoring of the IT infrastructure using monitoring systems, as well as analysis and resolution of incidents
  1. Administration and documentation of LAN, WLAN, and network components
  1. Creation and maintenance of technical documentation, operating manuals, and inventory records
  1. Participation in IT projects and introduction of new technologies and services

Your Profile

  1. Completed training as a System Integration IT Specialist, IT System Electronics Technician, or a comparable qualification
  1. In-depth knowledge of Microsoft Windows client and server operating systems
  1. Experience in Microsoft 365, Exchange Online, Teams, and Entra ID
  1. Knowledge in the administration of networks, firewalls, WLAN, and VPN solutions
  1. Experience with virtualization technologies and data backup systems
  1. Knowledge in IT security, patch management, and endpoint protection
  1. High service and customer orientation
  1. Structured and independent way of working
  1. Strong communication skills and enjoyment of collaboration with users and departments
  1. Proficient German language skills, both written and spoken

Desirable Additional Qualifications

  1. Knowledge of Microsoft Intune and Mobile Device Management
  1. Experience with monitoring and remote management solutions
  1. Knowledge in ITIL service processes
  1. Experience with Sophos, Hyper-V, or comparable technologies
  1. Project management experience in the IT environment

Why Us?

  • A varied, responsible, and shapeable area of responsibility
  • Attractive compensation commensurate with the demanding role, as well as additional company benefits (e.g., health promotion, bike leasing, employee discounts)
  • A dedicated team and a pleasant working atmosphere
  • Flexible working hours in a family-friendly company
  • Flat hierarchies, open communication, and short decision-making paths

About us

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