Pentera
Svitzer
IT Support Technician
About the opportunity
❗Full-time Job Opportunity❗
💼 Check out the job details by clicking the link below and embark on this journey with us:
How to Apply
To apply for this role, please click on the 'Apply Now' button and create a Candidate Home to manage your applications.
💻 Position: IT Support Technician – Rio de Janeiro/RJ or Santos/SP ⚓
Come join Svitzer Brazil!
We are global leaders in tugboat operations and are looking for a professional to support our offices and maritime fleet in the region.
Come join our team and contribute to Svitzer's excellence!
Svitzer values diversity, inclusion, and respect. This opportunity also includes people with disabilities, as provided for by current legislation.
All are welcome to apply!
Building a Diverse Workplace
In Svitzer we value the diversity of our talent and will always strive to recruit the best person for the job – we value diversity in all its forms, including but not limited to gender, age, nationality, race, sexual orientation, disability, or religious beliefs. We are proud of our diversity and see it as a genuine source of strength for building high performing teams.
Don’t meet every single requirement? Studies have shown that members from some under-represented groups are less likely to apply for jobs if they don’t meet every single qualification. At Svitzer we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles, and we are excited about hearing from you!
Main responsibilities
- Install, configure, maintain, and repair hardware and software equipment;
- Provide local and remote technical support to users;
- Support troubleshooting of issues related to computers, systems, cell phones, printers, telephony, and connectivity;
- Perform maintenance and updates of IT equipment;
- Maintain control of equipment, licenses, and process documentation;
- Support regional technology projects and IT infrastructure-related activities;
- Forward tickets that require specialized support, ensuring prompt resolution.
Main requirements
- Experience in IT technical support;
- Knowledge of hardware, software, networks, and connectivity;
- Good communication and user service skills;
- Organization and ease of working in a team;
- Knowledge of Wi-Fi networks, Cisco, Ubiquiti, or Meraki equipment will be considered a plus;
- Experience with 4G/5G connectivity and fiber optics will be a differential.
