Brazil
Pentera
SONDA
Support Technician
Brazil
Salvador, Bahia, Brazil
Automatic translation. Check the original.
Why be part of SONDA?
Live the SONDA experience
Here you will transform your career!
♿ This opportunity is also open to People with Disabilities (PcD) and rehabilitated individuals. We value diversity and believe that different experiences make our teams even stronger.
Because just like you, we love what we do, we have a passion for innovation, and we are convinced that through knowledge and technology, we will transform not only our clients' businesses but also the future.
At SONDA, you will have a work experience with diverse opportunities for personal and professional development. An excellent place to learn and contribute to improving people's quality of life through technology.
We are looking for a Support Technician who wants to learn and transform their career.
+ Diversity + Inclusion = Innovation and Collaboration
At SONDA, we are committed to diversity. We promote an inclusive environment, ensuring that talents can work in a positive atmosphere that invites them to develop their professional careers with equal opportunities. We know that diversity is a fundamental element for driving innovation, which is why we seek candidates based on their professional qualifications, regardless of race, skin color, religion, age, sex, sexual orientation, gender identity, nationality, or disability.
Be part of our team!
Work Modality: On-site in the Vila Olímpia region - SP, at the
Schedule: 09:00 to 18:00 (MON/FRI).
#VempraSONDA
#LI-GP1
#LI-DNP
#LI-ONSITE
In this role, you will
- Conduct Onboarding and Offboarding processes, managing identities and accesses in Microsoft Entra ID and in development and cloud platforms;
- Administer and troubleshoot Windows and macOS equipment, using Microsoft Intune and Mosyle;
- Prepare and deploy corporate endpoints in an automated way, using tools like OSDCloud and Windows Autopilot;
- Manage corporate password vaults and software licenses, ensuring secure credential distribution;
- Monitor security alerts on endpoints and perform initial containment and incident investigation actions.
It would be ideal if you have
- Experience with technical support and managing tickets through Jira Service Desk or similar tools;
- Knowledge of Onboarding and Offboarding processes, identity management, and access control;
- Experience with Microsoft Entra ID and development and cloud platforms;
- Knowledge of administering Windows and macOS devices, using tools like Microsoft Intune and Mosyle;
- Experience with automated equipment deployment, using Windows Autopilot, OSDCloud, or similar tools;
- Knowledge of corporate password management and software licensing;
- Understanding of information security, alert monitoring, and endpoint incident investigation;
- Organization, analytical thinking, and good communication skills to resolve technical problems.
What can you expect from us?
Work flexibility, promoting balance between your personal and professional life. Professional development and constant improvement of your skills, always in line with your interests.
A collaborative, diverse, and innovative environment that encourages teamwork.
What we offer?
- SONDA Academy: a learning platform that seeks to maximize your professional development.
- SONDA Wellness, a program that seeks to support you in balancing your personal and professional life, promoting a series of initiatives focused on your physical, mental, and social health.
And much more!
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