SONDA

Support Technician (Asset Management)

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WHY JOIN SONDA?

Live the SONDA experience

Here you transform your career!

We have an opportunity for Information Technology professionals to work as a Support Technician (Asset Management), in a 100% on-site model, in Brasília – DF. This opportunity is also open to People with Disabilities (PwD) and professionals rehabilitated by the INSS.

We are looking for organized, proactive, and collaborative professionals who are interested in supporting the operation of IT equipment in a data center environment, contributing to the organization, identification, and control of equipment.

+ DIVERSITY + INCLUSION = INNOVATION AND COLLABORATION

At SONDA, we are committed to diversity. We promote an inclusive environment, ensuring that talent can work in a positive setting that invites them to develop their professional career with equal opportunities.

We know that diversity is a fundamental element for driving innovation. Therefore, we seek candidates based on their professional qualifications, regardless of race, skin color, religion, age, sex, sexual orientation, gender identity, nationality, or disability.

Join our team!

Work location: Quadra 1, Brasília – DF.

Schedule: Monday to Friday, from 09h00 to 18h00, with a break from 13h00 to 14h00.

Employment type: CLT

#VempraSONDA #GP1 #LI-DNP #LI-ONSITE

IN THIS ROLE YOU WILL

  1. Receive and verify IT equipment;
  1. Organize and maintain equipment storage and quarantine rooms;
  1. Conduct inspections to verify equipment conditions and identify potential faults or irregularities;
  1. Identify and register equipment in operational control systems;
  1. Support the organization, storage, and movement of equipment in data center environments;
  1. Assist the team with activities related to infrastructure and structured cabling;
  1. Monitor the organization and maintenance conditions of technical rooms;
  1. Record information and incidents according to established procedures;
  1. Support the team in executing operational routines, contributing to the organization and continuity of services;
  1. Comply with safety and work environment organization procedures and guidelines.

REQUIRED FOR THE OPPORTUNITY

  1. Technical degree in Informatics, Information Technology, or related fields, or a completed degree in IT;
  1. Professional experience related to the Information Technology area, technical support, or operational activities with equipment;
  1. Organization and attention to detail for verifying, identifying, and controlling equipment;
  1. Ability to follow procedures and identify situations that require correction;
  1. Initiative, punctuality, and commitment to activities;
  1. Good communication and willingness to work collaboratively and in a team.

IT WILL BE A PLUS

  1. Experience in data center environments;
  1. Knowledge of IT infrastructure and structured cabling;
  1. Experience with receiving, storing, inventorying, or controlling equipment;
  1. Knowledge of ITSM tools, such as ServiceNow or similar systems;
  1. Familiarity with inventory and IT asset management systems.

WHAT CAN YOU EXPECT FROM US?

Work flexibility, promoting a balance between your personal and professional life. Professional development and constant evolution of your skills, always in line with your interests.

A collaborative, diverse, and innovative environment that encourages teamwork.

WHAT DO WE OFFER?

  • SONDA Academy: a learning platform that seeks to maximize your professional development.
  • SONDA Wellness: a program that seeks to support you in balancing your personal and professional life, promoting initiatives focused on your physical, mental, and social health.

And much more!

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