Brazil
SONDA
SONDA
Support Technician 1
Brazil
Salvador, Bahia, Brazil
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About the opportunity
Live the SONDA experience
Here you will transform your career!
Why be part of SONDA?
Because, like you, we love what we do, we have a passion for innovation, and we are convinced that through knowledge and technology, we will transform not only our clients' businesses but also the future.
At SONDA, you will have a work experience with diverse opportunities for personal and professional development. An excellent place to learn and contribute to improving people's quality of life through technology.
We are looking for a Support Technician (Mobile) who wants to learn and transform their career.
And much more!+ Diversity + Inclusion = Innovation and collaboration
At SONDA, we are committed to diversity. We promote an inclusive environment, ensuring that talents can work in a positive environment that invites them to develop their professional careers with equal opportunities.
We know that diversity is a fundamental element for driving innovation, which is why we seek candidates based on their professional qualifications, regardless of race, skin color, religion, age, sex, sexual orientation, gender identity, nationality, or disability.
Be part of our team!#VempraSONDA
Work Modality: On-site in the Central region of - SP,
Schedule: From 13h to 22h
Scale: 5x2 with 2 fixed days off per week, working weekends and off on 1 Sunday every 3 weeks.
#LI-GP1
#LI-DNP
#LI-ONSITE
In this role, you will
- Provide on-site support to users, offering technical support in IT and computing.
- Perform preventive and corrective maintenance of computers and other equipment.
- Perform hardware and system diagnostics and repairs.
- Format equipment, install images, and configure operating systems.
- Install, organize, and standardize infrastructure, racks, and network and telecommunications cabling.
- Perform cable crimping and infrastructure maintenance.
- Complete technical reports and manage equipment and material inventory.
- Ensure the quality of service and user satisfaction, following established procedures.
Minimum requirements
It would be ideal if you have
- Technical degree in Computer Science or IT.
- Minimum experience of 1 year in activities related to technical support.
- Knowledge of hardware, operating systems, equipment maintenance, and network cabling.
- Good diagnostic and problem-solving skills.
- Must own a car.
- Availability for on-site support in São Paulo and metropolitan region, according to the informed schedule.
What can you expect from us?
Work flexibility, promoting balance between your personal and professional life. Professional development and constant improvement of your skills, always according to your interests. A collaborative, diverse, and innovative environment that encourages teamwork.
What do we offer?
SONDA Academy: a learning platform that seeks to maximize your professional development. SONDA Wellness, a program that seeks to support you in balancing your personal and professional life, promoting a series of initiatives focused on your physical, mental, and social health.
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