Senior Product Specialist ( LAN/WLAN)

WELCOME TO SITA

We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry.

You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big?

Are you ready to love your job? The adventure begins right here, with you, at SITA.

PURPOSE

As a Senior Product Specialist, you will provide operational, commercial and lifecycle support to the Product Managers responsible for the Connectivity portfolio within the Communications & Data Exchange Business Unit, serving the global Air Transport Industry (ATI). The portfolio covers LAN/WLAN, mobile and wireless connectivity, and cybersecurity solutions.

Reporting to the Product Portfolio Manager, you will work closely with Product Managers, Solution Engineers, Business Development Managers and cross-functional teams. You will coordinate day-to-day product activities while strategic ownership of product strategy, roadmaps, investment priorities, major sales and marketing initiatives, and new partner selection remains with the accountable Product Manager.

You will help keep products commercially and operationally ready by coordinating partners, pricing and catalogue updates, billing clarifications, product documentation, governance actions, reporting, opportunity support and stakeholder requests.

Portfolio operations and lifecycle support

Partner, pricing, billing and commercial coordination

Sales, solution engineering and stakeholder support

Governance, documentation and capability building

EXPERIENCE

DOMAIN COMPETENCIES

We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.

• 🏡 Flex Week: Work from home up to 2 days/week (depending on your team's needs)

• ⏰ Flex Day: Make your workday suit your life and plans.

• 🌎 Flex-Location: Take up to 30 days a year to work from any location in the world.

• 🌿 Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.

• 🚀 Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way.

• 🙌 Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

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