Portugal
Sonae MC
Santander
Agile Coach | Transformation Office
Portugal
Lisbon, Portugal
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YOUR IMPACT
Agile Coach | Transformation Office
Join the Santander Transformation!
Do you want to help transform how teams work and deliver at the most profitable bank in Portugal?
At Santander Portugal, the Transformation Office is looking for an Agile Coach with a hands-on approach, a strong focus on delivery, and the ability to work side-by-side with teams: someone who can quickly understand their challenges and help them improve how they work, make decisions, and deliver.
LOCAL COMPLIANCE
Country: Portugal
START HERE
Santander is proud to be an organization that promotes equal opportunities, regardless of age, gender, disability, marital status, race, religion, or sexual orientation.
We are committed to offering an inclusive and accessible application process for everyone.
WHAT TO DO NEXT
If you are interested in this role, apply.
Santander (santander.com) is evolving from a high-impact global brand into a technology-driven organization, and our people are at the heart of this journey.
Together, we are leading a customer-centric transformation that values critical thinking, innovation, and the courage to challenge what is possible.
This is more than a strategic shift. It is an opportunity for motivated people to grow, learn, and make a real difference.
Our mission is to help more people and businesses prosper. We have adopted a solid risk culture, and all our people, at every level, have an active and responsible role in risk management.
Retail & Commercial Banking is a global business that integrates all our retail and commercial banking activities, with the goal of better serving customers, increasing efficiency, and driving value creation.
WHAT YOU WILL DO
You will work directly with multidisciplinary business and technology teams, including:
- Coaching different profiles, helping them improve their way of working in a pragmatic way that is adjusted to the context
- Improving delivery practices, including backlog management, prioritization, planning, refinement, and dependency management
- Using Jira as an execution management tool
- Using data and metrics to identify bottlenecks, challenge ways of working, and track team progress
- Facilitating work sessions and alignment moments
- Preparing and facilitating Agile training sessions
- Working with local and global teams
THE PROFILE WE ARE LOOKING FOR
- 4+ years of experience in Agile Coaching, Scrum Master, Delivery, Agile transformation, or similar roles, with hands-on experience supporting teams on a daily basis
- Mastery of Jira: you have experience designing and structuring spaces, configuring boards, workflows, and hierarchies, creating filters, dashboards, and reporting, and using these structures to track execution, manage dependencies, and coordinate between teams
- Experience in transformation environments: you are used to working with different teams and stakeholders, structuring poorly defined problems, managing multiple priorities in parallel, and quickly turning diagnostics into actions
- Coaching ability: you can challenge teams and individuals constructively, facilitate difficult discussions, and create alignment
- Pragmatism: you focus on what effectively helps teams deliver better, avoiding process or methodology without added value
- Ownership: you follow topics through to the end, ensuring that agreed-upon improvements are implemented and evaluating whether they are producing the expected results
WE VALUE YOUR IMPACT
Your contribution is important and will be recognized. You can expect a fair and competitive compensation package that reflects the impact you create and the value you deliver.
But we know that rewards go far beyond the numbers.
We offer more than a salary. Our benefits are designed to support your life, your goals, and your well-being, now and in the future.
Your health is our priority. Through BeHealthy, our global wellness program, we promote holistic well-being.
We know that family is everything. That is why we offer parental leave, childcare support, and programs adapted to each stage of life.
We empower our teams through global opportunities and diverse career paths.
We believe in the power of helping. You can dedicate part of your working time to volunteering activities.
We are here to keep you motivated, help you reach your goals, and celebrate your progress every step of the way.
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