United States
MANTECH
Revolutional, LLC
Washington, District of Columbia, United States · McLean, Virginia, United States
Revolutional delivers advanced technology solutions and mission support to federal agencies across civilian, health, and national security environments. We apply modern capabilities, including AI/ML, cloud, cybersecurity, and IT modernization to solve complex challenges, enable faster and more secure operations, and drive measurable mission outcomes.
We are redefining how federal technology gets built and delivered by operating with a product mindset, prioritizing speed, ownership, and execution over bureaucracy.
Title: IT Operations Manager
Location: Hybrid - McLean, VA
Terms: Full-time
Salary Range: $120-$140k DOE
The IT Operations Manager leads the service desk and owns day-to-day IT operations, making sure end users get fast, reliable, and secure support. The role supervises and develops the service desk team, runs major incident and problem management, and owns the Freshservice service management platform.
Working closely with IT Security and Compliance, this leader keeps operations aligned with security and compliance requirements in a Microsoft 365 Government Community Cloud (GCC) environment. The role also drives continuous improvement, using AI, automation, and workflow orchestration to raise productivity and elevate the end-user experience.
Here at Revolutional we are pleased to have been repeatedly recognized for our outstanding work culture, the innovative work we do, and the employees on our team who make a difference each day. Some of these recognitions include:
#DICE #LinkedIn
___________________________________________________________________________________________________________
Check out our Revolutional | LinkedIn to find out a little more about who we are and if we are the right next step for your career!
Revolutional is an Equal Opportunity Employer providing equal employment opportunity to all employees and applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or genetics. Revolutional does and will take affirmative action to employ and advance in employment individuals with disabilities and protected veterans. To perform the above job successfully, an individual must possess the knowledge, skills, and abilities listed; meet the education and work experience required; and must be able to perform each essential duty and responsibility satisfactorily. Other duties in addition to those listed may be assigned as necessary to meet business needs. Reasonable accommodation will be made to enable an applicant with a disability to successfully apply for and/or perform the essential duties of the job. If you are in need of an accommodation, please contact [email protected].
“Know Your Rights: Workplace Discrimination is Illegal” Poster | U.S. Equal Employment Opportunity Commission
We recognize that every bit of our success is the result of our teams of hard-working, motivated, and innovative professionals who are proud to call themselves part of the Revolutional family! In addition to competitive compensation, a family-focused culture, and a dynamic, productive work environment, we offer all full-time employees a variety of benefits including, but not limited to
Reverse recruiting platform for developers
Want to be considered for more roles without repeating the whole process? Create your profile and be found by companies using Nort.
Create my profile