Director, Quality Intelligence and Continuous Improvement

Director, Product Quality & Continuous Improvement

Is the software we just released better than the release before it?

Nasuni is investing in a dedicated quality intelligence and continuous improvement capability to answer that question with evidence.

You will define how our products perform after release — from Edge Appliance availability and release reliability to team-level engineering health and support signals — then turn the findings into measurable improvements for customers.

The work connects existing telemetry, engineering, service, and support data; it does not require building a new data platform.

Level & Scope

This senior, hands-on position sits in the CTO organization. You will partner with a dedicated Principal Data Scientist and coordinate a cross-functional improvement forum whose contributors report elsewhere.

You own the quality measures, executive-ready analysis, action cadence, and validation of results; functional leaders own their teams' implementation.

This is expert-led work, not a large QA/test management role.

What Success Looks Like

Leaders share a trusted view of product and field health; releases can be compared fairly; emerging issues are translated into actionable engineering work; cross-functional corrective actions close with verified impact; and the capability scales to new platforms without unnecessary process.

CTO Organization | United States — Remote | Greater Boston/Marlborough Preferred

Demonstrated expertise and outcomes matter more than exact years or specific tool names.

Location

This role may be based in the Boston area or remotely within the United States. Boston-area candidates may collaborate onsite periodically; remote candidates should work effectively across U.S. and India time zones and travel for key planning or collaboration as needed.

Compensation Transparency

In accordance with U.S. pay transparency laws, Nasuni is committed to providing visibility into compensation for all U.S.-based roles. Click HERE to view our compensation ranges by job grade. Actual compensation will be based on a variety of factors, including a candidate’s experience, skills, education, and work location

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Nasuni is an equal opportunity employer. The equal employment opportunity policy at Nasuni protects employees and job applicants from discrimination on the bases of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors. These protections extend to all management practices and decisions, including recruitment and hiring practices, appraisal systems, promotions, and training and career development programs.

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Ideal Differentiators

Build on an established quality foundation at a pivotal moment as Nasuni improves the products customers depend on today and introduces new platforms and services. Work with talented Engineering and customer-facing teams, a dedicated Principal-level Data Scientist, and a CTO-sponsored cross-functional leadership team to shape a best-in-class capability with visible, lasting customer impact. Nasuni combines the opportunity to make a difference at a growing software company with Vista Equity Partners' broader operating expertise and innovation ecosystem.