Bunge
Motorola Solutions
Senior Field Technician (Natal-RN)
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
This department is dedicated to providing robust and reliable communication technology, ensuring that the connection between resources is continuous and secure through high-performance networks and devices.
The focus is on the essential characteristics of a mission-critical network: power, resilience, and specially designed devices. These attributes ensure that communication is effective, allowing customers to support their communities and operations with total confidence.
Job Description
- Maintenance and installation: Perform preventive and corrective maintenance, conduct installations and replacements of components and equipment.
- Monitoring and remote support for radiocommunication systems: Perform monitoring, handle incident tickets, diagnose and resolve failures in radiocommunication system devices – level 1 and 2
- Monitoring and remote support: Perform monitoring, handle incident tickets, diagnose and resolve failures in video system devices – level 1
- Customer Support and Operation: Understand the needs of Customer Service Management (CSM) and offer proactive support in operations to ensure customer satisfaction.
- Report Preparation: Prepare corrective and preventive maintenance reports, system reports, and operational procedures.
Basic Requirements
Mandatory Requirements
- Education: Technical degree in Telecommunications, Electrical, Electronics, or Networking
- CFT registration
- NR10 and NR35
- Valid Driver's License: Category B.
- Availability to travel: 50% to 75% of the time (based in Natal/RN).
- Experience in Video Infrastructure, Electrical, Towers, and structured cabling;
- Experience with CCTV, Alarm Centers, Monitoring Systems, and Access Control.
- Experience with fiber optics;
- Experience with monitoring systems
- Knowledge of IP Networks, Network Design, and Troubleshooting: Ethernet, TCP/IP, L2/L3, MPLS.
- Proficiency in Microsoft Office and/or Google Workspace.
Preferred Requirements
- Knowledge of Motorola Solutions Products (Compass, Vigilant, Avigilon, Pelco and/or Indigo).
- Knowledge of Zabbix.
- Cloud concepts: Azure certification or equivalent.
- Concepts for Operating System Configuration: Unix, Linux and Windows Server
- Concepts in Server Installation and Maintenance.
- Concepts in APCO 25 and Dimetra
- English: Basic conversation and writing
- ITIL certification.
#LI-WC1
Travel Requirements Over 75%
Relocation Provided None
Position Type Experienced
Referral Payment Plan Yes
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.
