United States
B&A
Montana State Fund
IT Operations Manager
United States
Helena, Montana, United States
About the opportunity
This INTERNAL-ONLY posting is open to current MSF employees and is scheduled to close on November 1, 2026. Apply today!
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About the Job
The IT Operations Manager is a hands-on role that encompasses not only leading the team responsible for implementing and maintaining enterprise systems, supporting production environments, and ensuring stable, secure, and efficient data center operations, but also the design, implementation and day to day support of Montana State Fund (MSF) on-premises and cloud systems infrastructure. Key components of this role include conducting analysis and research to inform the technical direction of future MSF systems, providing strategic insights, supporting and manage complex IT and insurance projects, and carry out special projects as assigned.
Responsibilities
- IT Operations Management: Leads the efforts to design, implement and maintain the Montana State Fund on-premises and cloud systems infrastructure. Manages all Systems Administration, Production Support and Data Center operations, including ongoing performance monitoring and tuning, IT batch processing, and hardware and software platform upgrades. Directs all system administration functions, including new system procurement and configuration, software installations, code deployments as well as proactive system monitoring and maintenance.
- People Leadership and Talent Development: Leads IT operations teams to include hiring, work assignments, scheduling, training and professional development, and problem resolution. Motivate, coach and develop staff do their best work as aligned to business goals and expectations.
- Cross-Functional Collaboration and Partnership: Partner collaboratively with business leaders, vendors, contractors, and cross-functional IT teams to deliver technology solutions, manage critical incidents, drive operational excellence, and support strategic initiatives and projects.
- Operational Governance and Administration Support: Works directly with IT Operations Director to support operational planning, IT operations budgets, vendor management, and infrastructure lifecycle management.
Additional functions
- Ensure appropriate coverage of on call schedule for 24x7 support of MSF data center mission critical systems.
- Manage backup and recovery as well as disaster recovery procedures for MSF systems and data.
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