Brazil
C6 Bank
Inter Carreiras
TECHNOLOGY COORDINATOR | LIFECYCLE
Brazil
Belo Horizonte, Minas Gerais, Brazil
SQL
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About the Role and Mission
Get to Know Inter
As pioneers, we transformed the market by launching Brazil’s first digital bank and continue to shape the future with cutting-edge technology. We have evolved into a Global Financial Super App, delivering complete solutions and leading innovation. Here, work has purpose: creating real opportunities, transforming people’s lives, and reshaping the financial market. This is the Inter way of making things happen. If you want to be part of this transformation and leave your mark, your place is here.
Become Sangue Laranja.
Get to Know Inter
As pioneers, we transformed the market by launching Brazil’s first digital bank and continue to shape the future with cutting-edge technology. We have evolved into a Global Financial Super App, delivering complete solutions and leading innovation. Here, work has purpose: creating real opportunities, transforming people’s lives, and reshaping the financial market.
This is the Inter way of making things happen. If you want to be part of this transformation and leave your mark, your place is here.
Become Sangue Laranja.
You will be part of our Global Product Engineering — Lifecycle team and will work on coordinating the Accounts front, reporting directly to management. Your role will be to lead Growth/Lifecycle teams and initiatives focused on Segmented Accounts (High Income, One, Prime, Win) and Kids & Teen, covering acquisition, activation, retention, and revenue. You will translate the strategy aligned with management into app journeys — onboarding, home, benefits, and recurring revenue — that increase primary banking status, reduce churn, and raise ARPAC.
In your day-to-day, you will:
- Align strategy, goals, risks, and decisions for the Accounts front.
- Lead and develop a multidisciplinary IT team, conduct 1:1s, provide feedback, and manage individual development plans (IDPs), with clarity on roles, goals, and quality standards.
- Coordinate initiatives with Product, Engineering, UX, Data, Operations, and Growth, focusing on removing blockers, managing trade-offs, and making end-to-end decisions.
- Prioritize the backlog, conduct internal rituals, and represent the team in external rituals, aligning deliverables with acquisition, activation, retention, and revenue goals.
- Periodically review the roadmap and OKRs for the Segmented and Kids front.
- Establish standardization and scale for development processes (automation, rituals, living documentation, and quality), aiming for operational excellence and reliability.
- Ensure regulatory compliance and adherence to SLAs, with a focus on the customer — including both standard and High Income journeys.
- Evaluate and manage internal partnerships in building solutions, with goals, shared KPIs, and clear criteria for success and scale.
What We Are Looking For
Required
- Experience in people leadership positions.
- Experience in conducting agile rituals, with a focus on goals, SLAs, and continuous improvement.
- Assertive communication with management (direct reporting), conflict negotiation, and influence in stakeholder management.
- Analytical capability using data and basic Excel/SQL to monitor the funnel, KPIs (activation, churn, ARPAC, revenue), and generate insights.
- Curiosity, collaboration, continuous learning, and teamwork.
Preferred
- Knowledge of Lifecycle/Growth initiatives (acquisition, activation, retention, and revenue), experimentation, A/B testing, tracking, and related metrics.
- Experience with segmented journeys (High Income, One, Prime, Win) and/or products for Kids, Teen, or family relationships.
- Knowledge of CRM tools, marketing automation, and multi-channel communication.
- Knowledge of integrations (ERPs, marketplaces) and APIs, with notions of event-driven/messaging.
- Intermediate English.
- Experience in publicly traded companies or the financial market.
Benefits
- Grocery and meal vouchers
- Health and dental insurance
- Life insurance
- Birthday Day Off
- Baby On Board program and nursing room
- Extended parental leave
- Daycare/nanny allowance and/or allowance for children with disabilities
- Wellhub and Inter Running Group
- CARE4U space (Belo Horizonte): self-care services with exclusive rates, decompression area, games, and a mini golf course
- Perks in our SuperApp, such as Duo Gourmet
- Inter Prime card
- Internal training and development programs
Selection Process Stages
- Resume screening;
- Screening (initial contact to align expectations regarding the role);
- Assessments;
- Interview with the Talent team;
- Technical test (when necessary);
- Interview with leadership;
- Job offer.
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