Indra Group

Middleware Support and C Management Analyst

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About the opportunity

📍 Model: Hybrid | São Paulo/SP Region

Work Schedule: Different shifts (T1, T2, and T3)💼

Seniority: Mid-level and Senior/Specialist

We have opportunities in the following areas

Seniorities We have opportunities for Mid-level and Senior/Specialist, according to the area of focus and technical experience.

If you have experience in Middleware, Messaging, Integration, FileNet, WebLogic, Tomcat, or application servers and are looking for an opportunity to work not only in support but also in the evolution and improvement of environments, we want to meet you!

We are looking for professionals to work in application and infrastructure support, focusing on Middleware, integration, and content management platforms, operating in critical environments and also contributing to the evolution, stability, and continuous improvement of these environments. The position involves technical work on incidents, troubleshooting, root cause analysis, and identification of improvement opportunities. 🔎

Minimum requirements

  1. 🔹 Messaging and Integration - IBM MQ - RabbitMQ - TIBCO - BusinessWorks - TIBCO ActiveMatrix - TIBCO EMS
  1. 🔹 Content and Capture Management - IBM FileNet - IBM Content Manager - IBM Content Manager OnDemand - IBM Datacap
  1. 🔹 Web and Application Servers - Oracle WebLogic - Microsoft IIS - IBM HTTP Server (IHS) Apache HTTP - Server Apache Tomcat
  1. 🔹 Operating Systems - Linux - Windows Server 💼

We are looking for professionals who have

  1. Experience in application support, Middleware, or production environments;
  1. Knowledge in one or more of the mentioned technologies;
  1. Experience with troubleshooting and log analysis;
  1. Knowledge in Linux and/or Windows Server;
  1. Ability to act autonomously in incident investigation;
  1. Analytical profile and orientation towards continuous improvement;
  1. Good communication and ease of interaction with different teams. 📌

Main challenges

  1. Act in the support of production and critical environments;
  1. Monitor and analyze alerts, incidents, and recurring events;
  1. Perform troubleshooting and analysis of logs, processes, services, queues, and connections;
  1. Execute correction and service recovery procedures;
  1. Identify recurring causes and improvement opportunities;
  1. Support improvements, automations, upgrades, and environment evolution;
  1. Act in conjunction with application, infrastructure, and specialist teams;
  1. Follow up on incidents until environment stabilization;
  1. Contribute to the evolution of operations and reduction of recurrences. 🎯

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