iFood

Staff Product Designer - iFood Pago

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About the opportunity

Our Way of Doing Things on the Team

Transform your career with iFood! We are a leading Brazilian technology company in Latin America. Through innovative solutions, we connect millions of restaurants to millions of consumers daily with an average of 100 million monthly orders. In addition to food delivery, we are also a Marketplace, Pharmacy, and Pet store. We also have iFood Pago, our Fintech, which encompasses iFood Benefícios, iFood's meal and food voucher, and iFood Pago itself, the restaurant's bank. Join us and be part of a team that is always ahead with cutting-edge technology and constant innovation.

We are looking for someone passionate about Design, who values autonomy and proactivity, and who is ready to transform complex challenges into innovative, people-centered solutions. If you identify with this profile, we would love to meet you!

Your Daily Menu

  1. Dedicate about 80% of your time directly involved in product development, focusing on intuitive and user-centered solutions;
  1. Contribute 20% of your time to elevate the technical quality of the Design team, supporting professionals of different levels;
  1. Act as a partner to Design Managers to promote the evolution of the team, people, and products;
  1. Facilitate the connection between the Design team and stakeholders, ensuring clear alignment with product objectives;
  1. Maintain a broad view of the complete journey, collaborating with cross-functional teams to identify and implement significant improvements in the ecosystem;
  1. Navigate between strategy and tactics, ensuring the excellence of deliverables;
  1. Monitor and develop the hard skills of designers, promoting continuous technical growth;
  1. Contribute to achieving Design OKR objectives and goals;
  1. Question requests with a focus on results, innovation, and agility;
  1. Evaluate risks and opportunities, generating actionable recommendations that consider Design, Business, Product, and Engineering;
  1. Define and evolve design standards that increase the efficiency of people and teams.

Minimum requirements

Ingredients We're Looking For

  1. Advanced mastery of user research techniques to support design decisions;
  1. Excellence in the use of prototyping, facilitation, and digital collaboration tools;
  1. Extensive experience in creating functional interfaces with visual refinement and a focus on usability;
  1. Proven ability in technical leadership, driving the evolution of people and teams;
  1. Solid foundation in usability and user experience, with technical rigor;
  1. Advanced experience in complete product discovery and delivery cycles;
  1. Analytical skills to use data in decomposing complex problems and supporting solutions;
  1. Maturity to prioritize demands, balancing urgency and quality in a dynamic environment;
  1. Deep empathy for users, acting as a link between user needs and business objectives;
  1. Proactive profile, with high adaptability to change and ease in interacting with and influencing stakeholders in complex environments.

To Enhance the Flavor

  1. Experience in defining and evolving design standards that optimize processes and deliveries;
  1. Ability to navigate safely between long-term strategies and tactical execution;
  1. Capacity to promote effective integration between cross-functional teams;
  1. Clear and objective communication, with active listening and sensitivity to different perspectives;
  1. Problem-solving vision and collaborative attitude, valuing autonomy and proactivity;
  1. Interest in being a global reference for the positive impact of deliveries.

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