icorp

Jr On-Site IT Support Coordinator

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About the opportunity

Do you have experience as an IT On-Site Support Coordinator?

Work Location: Benito Juárez Industrial Park, Querétaro

Schedule: Monday to Friday from 8:30 to 18:00 hrs

If you are interested in being part of a dynamic environment and contributing to coordinating a great work team, we want to meet you!

RESPONSIBILITIES / ACTIVITIES TO DEVELOP

  1. Point of contact between the company and the client
  1. Point of contact between the company, employees, other support and administrative areas
  1. Identification of contractual agreements
  1. Service reports
  1. Information analysis

Minimum requirements

  1. Engineering or Bachelor's Degree in Information Technology, Computing, Systems, or related field (Graduated)
  1. 6 months of experience in coordinating work teams
  1. English B1

Knowledge in

  1. Service Desk Tools
  1. Microsoft Office
  1. ITIL
  1. Project Management
  1. AI Prompt Gemini/Copilot

We are looking for people with

  1. ✔️ Analytical and problem-solving skills.
  1. ✔️ Effective communication.
  1. ✔️ Proactivity and results orientation.
  1. ✔️ Teamwork.
  1. ✔️ Attention to detail and clear documentation.

We Offer

Base salary + Quarterly bonus + Benefits by law

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