Brazil
GFT Technologies SE
Grupo Data
IT Support Technician
Brazil
São Paulo, São Paulo, Brazil
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About the opportunity
Grupo Data seeks: IT Support Technician
Mandatory Requirements
- Completed Bachelor's Degree/Technologist in Information Technology
- Minimum of 03 years of experience in IT user support, focusing on resolving incidents related to the configuration, installation, and logical maintenance of user workstations, including, but not limited to, operating systems, office tools, and support for applications inherent to first-level technical support.
Technical Qualification
- ITIL Foundation, or higher, or proven experience in IT infrastructure.
- Microsoft MD-100 or Microsoft MD-101 or equivalent higher version.
- Possess solid knowledge in hardware, software, updates, installation, and various configurations for Windows 10, 11 operating systems and Packages.
- Possess knowledge of Microsoft 365 products (Teams, Office 365, OneDrive, among others).
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