Application Support (Mid-Level)

Portugal

Lisbon, Portugal

SQL

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Who are we looking for?

Join the Data Group!

Great things happen when the right people connect.

At Data Group, we connect people, technology, and knowledge to transform challenges into possibilities and possibilities into real impact.

We are a global company in constant motion.

We grow, adapt, and evolve, and we are looking for people who want to do the same with us.

Here, we are not just looking for those who keep up with the future of technology.

We are looking for those who want to participate in what comes next, bringing new ideas, taking on challenges, and leaving their mark along the way.

Because when talent, technology, and opportunities connect, possibilities grow.

The next step is yours.

We build the possibilities together.

Application Support (Mid-Level)

Ensure application and operational support, guaranteeing the maintenance of service levels.

Monitor applications and systems, managing alerts and identifying potential anomalies.

Analyze, diagnose, and resolve internal and external technical and functional incidents and problems.

Analyze, document, and contribute to the continuous improvement of internal processes and tools.

Provide application support during business hours, with a rotating on-call night shift among team members.

Profile with technical and functional skills, oriented towards application support and problem-solving.

Technical and functional knowledge in the banking, digital payments, or eCommerce sector.

Familiarity with monitoring and log analysis tools, such as Elasticsearch and Grafana.

Work arrangement: Hybrid (3x per week at the office in Lisbon).

Send your application and come simplify the future with us!