Grupo Coppel

Oct 30, 2026

Retail IT Evolution Solutions Specialist

Mexico

Mexico City, Mexico

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About the opportunity

About: Manage and coordinate the development departments of Grupo Coppel in order to ensure project compliance according to the plan and established objectives, and ensure alignment with the Group's strategic axes and priorities.

"At Grupo Coppel we are a community where human dignity prevails over any other condition; for this reason, we support inclusion, diversity, and equal opportunity without making distinctions based on race, place of origin, religion, beliefs, age, image, sexual orientation, gender identity, disability, etc."

Responsibilities

Plan short, medium, and long-term technological changes with the goal of ensuring the development of corporate technological solutions aligned with the Group's needs.

Evaluate and manage system development projects related to external vendors for their proper operation.

Delegate proper decision-making to the personnel under your supervision and follow up on these for optimal execution.

Provide feedback on projects carried out by the coordination to the National Manager.

Present project progress to clients regarding requests that are in development and those that were installed during that period to work collaboratively with the business.

Promote innovation in new technologies to contribute to the company's technological benefit.

Attend elicitation meetings for new projects with the Directors.

Identify and participate in defining the necessary actions to implement to contribute to the comprehensive and forward-looking strategy of the focus area for which you are responsible, to ensure that the technologies used by Retail areas have the required performance.

Coordinate efforts with cross-functional teams including Marketing, sales, IT, customer service, supply chain, among others, to ensure that defined solutions are aligned with business objectives and that a customer focus and sustainable growth are maintained.

Identify and develop the group of internal and external technical experts in Retail systems that executes the IT strategy so that the systems provide the required performance.

Implement strategies and best practices that guarantee the generation, availability, and exchange of technical knowledge within the Retail Directorate, so that teams have tools that allow them to perform their functions optimally.

Implement cutting-edge technologies, tools, and platforms related to each focus, identifying, evaluating, and selecting such technologies, with the goal of improving our capabilities in Store, Chain, and Commercial systems.

Identify technologies in the market whose incorporation into the Company is viable, adheres to guidelines, and allows the Company to remain at the forefront, while also designing the strategy for the effective implementation of such technologies and generating competitive advantages against competitors.

Develop the budget required for the area's initiatives to be carried out, ensuring that efficient estimates of resource needs are made, that they are allocated optimally, and that the effectiveness of their implementation is measured.

Train and support internal teams in the adoption of new solutions and evolutionary processes.

Develop and propose technological and business solutions that promote the evolution of Retail in the organization, improving the customer experience and operational efficiency.

Be an expert reference in the technological approaches required for the transformation of the Chain, Store, and/or Commercial areas, guiding the selection and application of innovative solutions.

Ensure an effective transition of new solutions, facilitating their integration by the BAU team to guarantee operational continuity.

Requirements

3 years as a Development Manager in Systems Department areas.

3 years as a Manager Coordinator in Systems areas focused on Development, in a national and/or international company.

Education

Bachelor's degree in Informatics, Computer Systems, Systems Engineering, Industrial Engineering, Business Administration.

Master's degree in Information Technology, Computer Science, Administration, Business Management, Total Quality, Productivity, Quality and Productivity Management.

Certifications or complementary licenses

PMP Certification

Agile (SCRUM MASTER)

Other knowledge

SAFe.

Technological platforms: Protheus, Hasar and VTEX.

Benefits

Base salary.

Savings fund.

Discounts on furniture and clothing purchases.

Christmas bonus (Aguinaldo).

Vacation.

Vacation premium.

Profit sharing.

Birthday day off.

Study scholarships.

School supplies.

Family protection club.

Pleasant work environment.

Among other benefits and perks.

Business group with Mexican capital founded in Culiacán, Sinaloa. In 2021 it celebrates 80 years improving the lives of millions of Mexicans. It has a presence in all states of the country, has 113,000 employees, and is one of the top 10 employers in the Mexican Republic. It is composed of three business units: Tiendas Coppel, Afore Coppel, and BanCoppel.

Languages

Retail IT Evolution Solutions Specialist

About the opportunity

Responsibilities

Requirements

Education

Certifications or complementary licenses

Other knowledge

Benefits

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