Mexico
Concesionaria Vuela Compañía de Aviación S.A.P.I
Grupo Coppel
NATIONAL MANAGER OF RETAIL EVOLUTION IT SOLUTIONS
Mexico
Mexico City, Mexico City, Mexico
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About
Define and coordinate IT solution implementation strategies and development with a focus on technological evolution, ensuring initiatives align with business objectives, viability, and technological strategy, to improve existing Retail processes and meet customer needs.
"At Grupo Coppel, we are a community where human dignity prevails over any other condition, for this reason, we support inclusion, diversity, and equal opportunities without making differences based on race, place of origin, religion, beliefs, age, appearance, sexual orientation, gender identity, disability, etc."
Responsibilities
- Ensure technological solutions align with business objectives by working closely with other business units to understand their needs and priorities, guaranteeing that technological solutions meet requested functionalities, solve needs, and increase the profitability of Stores and Distribution Centers.
- Guarantee the implementation of technological transformation initiatives to improve operational efficiency, customer experience, and competitiveness in the Retail market.
- Define opportunities for improvement and innovation in practices and technologies, working with Technology Architecture for analysis, identifying use cases, providing feedback, and strengthening the group's technological stack.
- Evaluate digital solutions and technological tools from the market and those proposed by the E-commerce, IT Operations, and Technology Architecture areas, which allow for the evolution of the Retail IT technological ecosystem.
- Ensure the enablement of processes and solutions related to our customers' digital experience through the coordination of GC's multidisciplinary teams.
- Ensure the efficient integration of physical and digital channels (store, e-commerce, mobile applications) through innovative technological platforms.
- Ensure technological solutions align with business objectives by working closely with other business units to understand their needs and priorities, guaranteeing that technological solutions meet requested functionalities, solve needs, and increase the profitability of Stores and Distribution Centers.
- Guarantee the implementation of technological transformation initiatives to improve operational efficiency, customer experience, and competitiveness in the Retail market.
- Define opportunities for improvement and innovation in practices and technologies, working with Technology Architecture for analysis, identifying use cases, providing feedback, and strengthening the group's technological stack.
- Evaluate digital solutions and technological tools from the market and those proposed by the E-commerce, IT Operations, and Technology Architecture areas, which allow for the evolution of the Retail IT technological ecosystem.
- Ensure the enablement of processes and solutions related to our customers' digital experience through the coordination of GC's multidisciplinary teams.
- Ensure the efficient integration of physical and digital channels through innovative technological platforms.
- Evaluate the requirements and needs of business areas to design integral and holistic solutions aligned with the corporate technology strategy.
- Ensure the expansion of Retail capabilities, achieving high levels of efficiency in Stores, Distribution Centers, and commercial systems to provide conditions that improve customer experience and conversion rates.
- Supervise the implementation of new systems, platforms, and technological solutions, ensuring compliance with deadlines, budget, and quality requirements.
- Recommend strategic adjustments based on the performance of implemented technologies and changing market needs.
- Ensure all technological solutions comply with cybersecurity standards, data protection, and current regulations.
- Establish key performance indicators through the analysis of results in various Retail-related initiatives and monitor the behavior of these KPIs, with the aim of identifying and proposing data-driven improvement actions.
Requirements
Required Education
- Engineering in Systems, Business Management, Marketing, E-commerce, Informatics, or a related or similar field.
- IPADE D1, Master's degree in Business Administration, Technological Transformation, and/or Technological Architecture, preferably from a recognized educational institution in the country or abroad.
Complementary Certificates or Licenses
In agile methodologies (mandatory), organizational change, Lean Manufacturing, ITIL Certification, PMP, PgMP, among others.
Language: English
Level: Advanced C1
Other Knowledge
- Extensive knowledge in implementing technological solutions for optimizing Retail operations such as:
- -Definition of strategies that include strengthening logistics networks
- -Automation of processes in distribution and fulfillment centers.
- -Improvement projects in the future of purchasing with AI-based knowledge, personalized marketing, and optimized operations
- -Adoption of new technological tools
- Up-to-date knowledge of Retail, e-commerce, and technological trends.
- Experience with cloud computing, microservices architecture, ERP, operations, data analysis, route analysis
- Leadership and management of multidisciplinary teams.
- Ability to make data-driven decisions.
- Effective communication and negotiation skills.
- Project management with a focus on deadlines, quality, and budget.
- Excellent analytical, strategic thinking, and problem-solving skills.
- Project and budget management capabilities.
Benefits
- Base salary
- Savings fund
- Discounts on furniture and clothing purchases
- Christmas bonus
- Vacation days
- Vacation premium
- Profit sharing
- Birthday off
- Tuition scholarships
- School supplies
- Family protection club
- Pleasant work environment
- Among other benefits and perks
A business group of Mexican capital founded in Culiacán, Sinaloa. In 2021 it completes 80 years improving the lives of millions of Mexicans. It has a presence in all states of the country, has 113,000 collaborators, and is one of the 10 main employers in Mexico. It is composed of three business units: Tiendas Coppel, Afore Coppel, and BanCoppel.
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