Vegetation Management Specialist - Vegetation Management - Akron Fairlawn

Job Title: Vegetation Management Specialist– Microsoft Intune and Apple iOS Support Specialist - Mobile

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.

This is an on-site position at FirstEnergy Fairlawn office in Akron, OH.

This role supports the administration, maintenance, lifecycle management, and continuous improvement of Vegetation Management mobile devices and related technologies used by employees and contractors in field and office environments. The successful candidate serves as a key technical resource and escalation point for the Vegetation Management Support Desk, coordinating issue resolution with Operations, Information Technology (IT), Cyber Security, wireless service providers, and third-party vendors.

Core responsibilities include Microsoft Intune administration, Apple Business Manager support, device and cybersecurity compliance monitoring, asset and inventory management, and ITNow ticket management. The role supports device testing, activation, provisioning, deployment, maintenance, troubleshooting, reporting, shipping, and receiving, along with technical documentation, user training, process improvement, and contractor support.

The successful candidate is self-motivated, brings strong technical, organizational, and communication skills, and thrives in a fast-paced team environment. This position offers hands-on opportunities to collaborate across IT organizations and support innovative field technology solutions.

An employee hired at the III and IV level will be expected to perform all the above responsibilities with more proficiency, and in a more independent manner, and will be assigned additional responsibilities related to those above.

Qualifications at the Forestry Specialist II level must include:

Qualifications at the Forestry Specialist III level must include all above plus:

Qualifications at the Forestry Specialist IV level must include all above plus:

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt

FirstEnergy Human Resources Team