Cloud Operations Manager

At Félix felixpago.com/, we are building the indispensable financial companion for Latinos in the US. We combine an AI-powered, conversational-first interface with real-time financial infrastructure to make cross-border money movement as easy as sending a text. Starting with fast, affordable remittances powered by AI and crypto rails, we are expanding into credit, savings, and wallet services to support the complete immigrant financial journey. Our ambition is to deliver a white-glove financial experience with the simplicity of a conversation to a community the traditional financial system has historically overlooked.

We are a hyper-growth Series C company, backed by over $300 million in funding from top-tier global investors, including Andreessen Horowitz, QED, Castle Island, Switch Ventures, HTwenty, Monashees, General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavor Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award.

Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long because we are obsessed with our customers. We get things done with urgency and focus, driven by extreme ownership over our impact. We collaborate without ego, fostering radical transparency and fierce loyalty so we can grow together. Because we aim for insanely great rather than just good enough, we stay insatiably curious—always experimenting, building the future today, and delivering a product that truly makes our users' lives better.

ABOUT THE ROLE

We are looking for a Cloud Operations Manager to lead the Operations and Observability teams within SRE. You will manage around seven engineers across two areas: Operations, which keeps our production environment healthy for the business, and Observability, which gives developers and product teams clear visibility into how our systems behave.

This is a people leadership role for someone who is also strong technically. You will hire, grow, and support your team, while staying close enough to the technology to guide architectural decisions, lead during incidents, and raise the operational bar across engineering.

• Competitive salary

• Initial stock options grant

• Annual performance bonus

• Unlimited PTO

• Paid parental leave

• Work model: currently fully remote, with a future transition to a hybrid setup

• Health, dental, and vision plans

• Continuous learning opportunities

• Empowering opportunities for growth in a dynamic entrepreneurial environment

Equal Opportunity Employer

At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.

Want to learn more about our privacy practices? Check out our Privacy Policy felixpago.com/en/legal.