Germany
SAP IT Business Systeme
ESH StB-Examensvorbereitung GmbH
Business Informatics Specialist – Digitalization & Automation - Full-time (m/f/d)
Germany
Hamburg, Germany
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About the opportunity
Do you enjoy thinking in systems, quickly identifying inefficient workflows, and taking pleasure in turning manual processes into clean digital solutions?
As a Business Informatics Specialist at ESH, you will work at the intersection of business processes, software, and automation.
You will analyze existing workflows, develop digital solutions, and ensure that our systems function reliably together.
This is not about constantly chasing every new tool. We are looking for someone who truly understands processes, develops meaningful solutions, and then implements them in a clean, understandable, and sustainable way.
What Your Daily Work Looks Like
A large part of your work consists of understanding existing workflows and developing functional digital systems from them.
For example, you will receive a process from sales, marketing, customer support, or internal organization and first analyze:
What is currently happening? Where do errors or unnecessary manual steps arise? What data is needed? Which systems are involved? And what can be meaningfully automated?
Afterward, you will develop a solution, implement it technically, test it, and document the new workflow.
You will work primarily in a focused and independent manner on your tasks and projects. For technical requirements, you will coordinate directly with the responsible colleagues.
We value solutions that not only work technically but are also clearly documented, stable, and maintainable in the long term.
Your Onboarding at ESH
At the beginning, you will get to know our existing systems, business processes, and responsibilities.
We will show you how information flows between individual departments, which workflows are already automated, and where manual steps still exist.
After that, you will gradually take over your own processes and projects.
Existing documentation, fixed points of contact, and our internal training platform will help you quickly build a complete understanding of our workflows.
Our goal is for you to increasingly manage, further develop, and optimize our digital infrastructure independently.
What Good IT Work Means to Us
We do not introduce new software just because it is currently new or interesting.
Technology should make our work easier, more reliable, and more efficient.
Therefore, we expect you to first understand the problem and then develop the most technically sound solution.
For us, a good solution is:
- stable,
- understandable,
- as simple as possible,
- documented,
- scalable
- and usable for the people who work with it daily.
Your Responsibilities
- Analyze existing business processes and identify opportunities for digitalization and automation.
- Design and implement digital processes for our internal operations.
- Develop and optimize automations for recurring tasks.
- Connect different applications via APIs, webhooks, and interfaces.
- Maintain and further develop our existing SaaS applications.
- Introduce new software solutions and integrate them meaningfully into our existing processes.
- Ensure that data is reliably transferred between our systems.
- Analyze errors and develop sustainable solutions instead of short-term workarounds.
- Document processes, systems, and automations in an understandable way.
- Work closely with sales, marketing, customer support, and management to implement their requirements in a technically sound manner.
- Train employees on new systems and ensure that new processes actually work in day-to-day operations.
- Regularly review existing solutions for stability, efficiency, and potential improvements.
What You Should Bring
This position is a great fit for you if...
- you enjoy thinking logically and analytically,
- you can quickly understand complex workflows,
- you enjoy solving problems systematically,
- you work in a very structured and precise manner,
- you prefer to develop a clean, long-term solution rather than multiple short-term workarounds,
- you can focus on a problem for an extended period,
- you want to understand existing processes before changing them,
- you enjoy working independently but reliably coordinate requirements with others,
- you don't just fix errors, but want to understand their root cause,
- you value documentation and understandable systems,
- you take responsibility for the functionality of your solutions,
- you enjoy building up an area over the long term and understanding it better and better.
What You Should Bring
- Completed degree in business informatics, computer science, or a comparable professional background
- Very good analytical and structured thinking skills
- Quick grasp of new concepts
- Good understanding of business processes and their digitalization
- Experience with digital system landscapes and SaaS applications
- Understanding of APIs, webhooks, and interfaces
- Experience with automation platforms or the ability to quickly familiarize yourself with them
- High solution and result orientation
- Careful and understandable documentation
- Independent and reliable way of working
- Very good German language skills, both written and spoken
However, it is not crucial for us that you already know every system we use. It is more important that you understand technical relationships and can familiarize yourself with new solutions in a structured way.
- Experience with n8n, Make, Zapier, or comparable automation platforms is an advantage.
What Awaits You at ESH
Your Own Area of Responsibility
You won't just receive individual IT tickets; you will take responsibility for digital processes, automations, and systems.
Time for Focused Work
Many of your tasks require peace and analytical thinking. Therefore, you should have sufficient time to focus on familiarizing yourself with technical issues.
Clear Requirements
For new projects, we first clarify the desired result and the technical requirements together.
Within this framework, you will independently develop the technical solution.
Modern Digital Way of Working
We already work heavily digitally and use various SaaS applications, automations, and online systems that you can further develop and connect with each other.
Long-term Perspective
Our processes and systems evolve with the company.
We are therefore looking for someone who knows our technical infrastructure in the long term, takes responsibility for it, and continuously improves it.
Attractive Compensation
Depending on experience and qualifications, your salary will be between 5.000–5.500 € gross per month.
Modern Workplaces
You can expect modern office spaces in Hamburg-Altona, high-quality work equipment, and height-adjustable desks.
Employee Benefits
Through our employee benefit system, we offer you various discounts and subsidies, including through Probonio.
Framework Conditions
Work location: Hamburg-Altona
Employment: Full-time
Work model: On-site
Salary: 5.000–5.500 € gross/month
If you enjoy understanding systems, logically structuring workflows, and developing technical solutions that function reliably in the long term, we look forward to your application.
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