Doctoralia Brasil

Mid-Level Inside Sales B2C | Outbound

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About the opportunity

Do you want to be part of the largest healthcare platform in the world?

We are Doctoralia, a Docplanner group company. We are present in 13 countries, serve more than 55 million patients, and process more than 17 million appointment bookings per month. Today, more than 2 million healthcare professionals are part of our base, and we have already reached about 14 million patient reviews.

Our mission is to help people live longer and healthier lives.

To achieve this, we offer two complementary fronts: a marketplace where patients can book and review appointments at any time, and a SaaS system that helps offices optimize management, patient flow, and online consultations, all available via web or app (iOS and Android).

Here at DOC, we value and celebrate diversity in all its forms. We are committed to attracting diverse talent, regardless of gender, race, sexual orientation, religion, nationality, age, or physical condition. We are committed to building an inclusive and welcoming team where every individual can shine by contributing their best.

What you will do

  1. Make many calls per day (as well as WhatsApp and email) to healthcare professionals, always with a purpose: you will research who the professional is before the call;
  1. Use SPIN Selling to discover the real pain points of healthcare professionals and connect them with the right solution;
  1. Qualify leads and schedule 100% online sales meetings;
  1. Present our products in a consultative manner;
  1. Maintain complete records in the CRM and manage your pipeline with discipline;
  1. Work together with Marketing and CS to ensure the client has a great experience from the first contact onwards.

What we expect from you (required)

  1. Experience with active prospecting by phone (SDR, outbound, inside sales, or active telesales) and comfort with the pace of making many calls;
  1. Mastery of SPIN Selling [eliminatory criterion, will be evaluated];
  1. Clear communication, active listening, resilience to handle "no," and organization to manage multiple contacts at the same time;
  1. Enjoyment of goals, technology, and an agile environment;
  1. Knowledge of CRM (Pipedrive, RD, Salesforce, etc.).

Preferred qualifications (not required)

  1. Experience with HubSpot or SalesForce;
  1. Experience in the healthcare field or with SaaS/marketplace.
  1. Higher education in progress or completed.

Working hours

Monday to Friday, from 9 AM to 6 PM (40 hours per week).

Hybrid model (RJ): If you live in RJ and the metropolitan area, you will work some days at our office in Santo Cristo/RJ and from home (to be agreed upon with your leadership).

Hybrid model (CWB): If you live in Curitiba and the metropolitan area, you will work some days at our office in downtown Curitiba and from home (to be agreed upon with your leadership).

Remote model: You will work 100% home-office, but you will also be welcome at our offices in Curitiba and Rio de Janeiro.

We provide feedback on the process at every stage.

Our benefits

  • Time bank as time off;
  • Home Office allowance (R$100);
  • Meal/Food voucher on a flexible Ifood card (deduction of 1 real on payroll);
  • Medical insurance (20% co-participation), Dental insurance, and Group Life Insurance;
  • Daycare assistance (up to 5 years and 11 months);
  • StarBem (2 free psychologist consultations per month, 1 free nutritionist consultation per month);
  • iFeel app for emotional support;
  • Wellhub for you and up to 3 dependents!
  • Pet plan extending care to your little animal friend as well;
  • Day off for your birthday and company anniversary;
  • Partnership club with discounts on colleges, language courses, and other institutions;
  • Bereavement leave: 10 days in case of the passing of a loved one, 2 days in case of the death of a pet;
  • Maternity/paternity leave: 6 months for mothers and 30 days for fathers;
  • Referral program offering up to R$600 for referring new employees who stay with us for more than 6 months;

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