Brazil
Clara
Diebold Nixdorf
Electronic Technician (Uberlândia, MG)
RemoteBrazil
Uberlandia, Southeast, Brazil
Automatic translation. Check the original.
Responsibilities
Installs, technically maintains, and debugs hardware and software for products and components, primarily at the client's site. Performs scheduled inspections, cleaning, and other services, as well as minor repairs on products within a designated area. Verifies that products are functioning correctly and resolves encountered issues and/or escalates them according to established procedures. Schedules services, completes all necessary paperwork, and works with clients to ensure satisfaction with service delivery and understanding of product operation.
- Familiarizes themselves with Field Service Technician practices and procedures.
- With guidance and/or alongside more experienced technicians, performs any or all of the following:
- Incident Handling: Uses diagnostic tools to troubleshoot problems by performing detailed analysis of hardware and software failures.
- Performs hardware repairs at the component level.
- Cleans and adjusts mechanical components.
- Configures and installs applicable software.
- Preventive Maintenance: Performs routine checks according to documented procedures.
- Replenishes consumables as directed.
- IMAC/R: Installs, moves, adds, modifies, and removes hardware and software products.
- Customer Training: Instructs and trains customers on the use and operation of installed hardware and software.
- Participates in regular hardware and software training (hands-on, classroom, and online).
- Participates in the implementation of measures to achieve agreed-upon KPIs.
- Assists with special projects as assigned.
Qualifications
- High school diploma or equivalent.
- Possess active CFT (Conselho Federal de Técnicos Industriais) registration.
- Possess active driver's license (CNH).
- Own a personal vehicle.
- Technical degree in electronics, electrical engineering, or related fields.
- Availability to work in the city of Uberlândia and surrounding areas.
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**To all recruitment agencies: Diebold Nixdorf does not accept unsolicited resumes from agencies. Please do not forward resumes to our careers email, Diebold Nixdorf employees, or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes***.
Why You Should Join Diebold Nixdorf?
Brilliant Minds + Technology & Innovation + Business Transformation
The people of Diebold Nixdorf are more than 23,000+ teammates of diverse talents and expertise across more than 130 countries, leveraging future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, determination, urgency, willingness to change, and accountability.
- Diebold Nixdorf is an equal opportunity employer and we value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, veteran status, or disability.
We are a global company operating across multiple locations and entities. As we are interested in finding the best solution for our candidates, various legal entities may be applicable for an employment offer. A list of our operating entities can be found here dieboldnixdorf.com/en-us/about-us/global-locations
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