Brazil
Clara
Dentsply Sirona, Inc
SAP Sales and Distribution Functional Analyst
Brazil
Gurgaon, Haryana, India · Brazil
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Scope
Dentsply Sirona is the world’s largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world-class brands. Dentsply Sirona’s products provide innovative, high-quality, and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona’s global headquarters is located in Charlotte, North Carolina. The company’s shares are listed in the United States on NASDAQ under the symbol XRAY.
Empowering people to smile
As advanced as dentistry is today, we are committed to making it even better. Our employees have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as a global team and bringing out the best in each other for the benefit of dental patients and the professionals who serve them. If you want to grow and develop as part of a team that is shaping the industry, know that we are looking for the best people to join us in our mission to make people smile!
Working at Dentsply Sirona, you can:
The SAP Sales and Distribution Functional Analyst is a global role responsible for daily support of SAP S4 Sales and Distribution and related modules. In this role, you will analyze and resolve user incidents that occur in the production environment. Responsibilities include configuring and maintaining the SAP Sales and Distribution module and related modules, as well as working in conjunction with Global Process Managers, Business Process Leads, the ABAP team, and other members of the ERP community.
- Develop faster - with our commitment to the best professional development.
- Improve your performance - as part of a high-performance and empowerment culture.
- Shape an industry - with a market leader that continues to drive innovation.
- Make a difference by helping to improve oral health around the world.
Key Responsibilities
ERP Sales and Distribution Functional Specialist
- Provides excellent functional support, training, and troubleshooting to end users of SAP SD and related modules globally
- Acts as the interface between the end-user community and the development team to resolve issues
- Maintains a clear understanding of related business processes
- Collaborates with key stakeholders and users to gather business requirements, analyze current processes, and identify optimization opportunities
- Prepares detailed functional specifications for developments
- Works closely with the extended ERP team to test and deploy solutions
- Maintains complete and up-to-date documentation of all configurations and processes
- Develops test scripts, performs rigorous unit testing, and coordinates User Acceptance Testing (UAT) to ensure the integrity and quality of solutions
- Collaborates and shares knowledge with the extended ERP team
- Complies with global corporate IT compliance practices
Competencies, Skills, and Experience
Functional Expertise
- Deep knowledge of SAP Sales and Distribution business processes
- Mastery in configuring the SAP SD module
- Understanding of integration points with other SAP modules (FI, MM, among others)
- Experience in end-to-end SAP implementations
- Excellent analytical, problem-solving, and communication skills
- Experience interfacing with ABAP/Technical teams, translating user requirements into actionable development tasks
- Collaboration with support team members on technical issues
Competencies, Skills, and Experience
Typical Profile
- Academic Background:
- Bachelor’s degree in a related field (Computer Science, Computer Engineering, Information Technology)
Languages
- Advanced English (C1); other languages are a plus
Experience Duration and Type
- From 3 to 5 years of experience in a similar role
- Experience with SAP SD or related modules
Essential Skills, Knowledge, and Capabilities
- Intercultural awareness and international perspective
- Ability to manage multiple changing priorities without losing focus
- Ability to communicate complex issues clearly and objectively
- Proactive stance, positive attitude, high energy, motivation, and enthusiasm, with a dynamic and results-oriented profile
- Computer proficiency, with advanced knowledge in Excel, Word, and Access
Leadership Behaviors
- Teamwork – Defines success in collective terms
- Customer focus – Dedicated to meeting the expectations of internal and external customers, seeking improvements with a customer-centric focus
- Strategic thinking – Applies experience, knowledge, and business perspective and external/global factors to create new perspectives and innovative approaches
- Problem-solving – Analyzes problems and structures action plans within the scope of responsibility
- Results orientation – Is a benchmark in meeting goals with consistency
- Accountability – Acts with a clear sense of ownership
- Innovation and creativity – Brings creative ideas to work and leverages opportunities to improve the business
- Change management – Adapts to changing priorities and acts even without having the full picture of the situation
Consistently meets Dentsply Sirona’s standards, ethics, and compliance requirements
Self-managed and committed profile, with a genuine desire to exceed expectations
- Experience in a regulated industry (medical devices, pharmaceutical, etc.) is highly desirable
- SAP SD certification or other certification is desirable
- Experience with the Service and/or Repair module is a plus
Dentsply Sirona is an equal opportunity employer. All qualified candidates will be considered for vacancies regardless of race, color, religion, gender, national origin, age, sexual orientation, disability, or background. We appreciate your interest in Dentsply Sirona.
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