Systems Administrator

We're looking for an experienced Tier II IT Support Technician to join our growing Service Center team in Anchorage.

As a Tier II IT Support Technician, you'll serve as a key technical resource for our Service Center, handling escalated support requests, troubleshooting complex IT issues, and helping maintain the technology environments of our managed services clients.

The ideal candidate is a confident troubleshooter who enjoys solving problems, takes ownership of their work, communicates effectively, and understands the importance of delivering an excellent client experience.

This is a hands-on technical role requiring strong troubleshooting skills, independence, accountability, and a willingness to collaborate with other technicians and engineers.

Technical skills matter, but so does how you approach your work.

We're looking for someone who:

Why Join DenaliTEK?

At DenaliTEK, you'll work alongside an experienced technical team supporting a diverse range of Alaska businesses.

You'll have the opportunity to expand your technical skills, solve meaningful problems, and contribute to a company that values teamwork, professionalism, and delivering excellent service.

Build a Career, Not Just a Job

Whether you're looking to expand your technical skills, earn certifications, or advance into engineering and leadership roles, you'll have opportunities to learn, grow, and make a real impact.

Technical Support & Troubleshooting

Systems Maintenance & Centralized Services

Service Center Operations

We Take Care of Our Team

• ✅ 100% Company-Paid Medical, Dental & Vision Insurance

Comprehensive coverage for employees with no monthly premium cost.

• ✅ 401(k) with Company Contribution

Plan for your future with retirement savings support from the company.

• ✅ Generous Paid Time Off

Enjoy 4 weeks of PTO annually, plus 7 paid holidays each year.

• ✅ Expense Reimbursements

We reimburse business-related mileage, parking, internet, and cell phone expenses.

• ✅ Professional Growth Opportunities

Work with a wide variety of technologies, businesses, and environments while developing skills that accelerate your IT career.

• ✅ No Drama. No Politics. Just Great Work.

We believe in accountability, teamwork, and treating people with respect. We hire good people, trust them to do their jobs, and reward performance and integrity.

We are an Equal Opportunity Employer and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, or any other protected characteristic under applicable law.