Brazil
Orange Business
Capgemini
Senior ServiceNow Developer - App Engine
Brazil
Recife, Pernambuco, Brazil · Barueri, São Paulo, Brazil
JavaScriptAWS
Automatic translation. Check the original.
OUR OPPORTUNITY
Are you passionate about technology, innovation, and want to be part of an inclusive, collaborative, and constantly evolving environment? Then this opportunity is for you!
At Capgemini, we value work-life balance. Therefore, we offer flexible, hybrid work models, according to project needs. Our goal is to provide the best experience for you, respecting your lifestyle and promoting well-being.
We are looking for a Senior ServiceNow Developer to join our team.
DIVERSITY, INCLUSION, AND BELONGING
At Capgemini, you can be who you are. We value diversity in all its forms and promote an inclusive environment through committees such as: *
- Women@Capgemini – Female empowerment and gender equality. *
- Capgemini Black – Representation and appreciation of Black culture. *
- LGBTQIA+@Capgemini, Capgemini Accessibility, among others.
Our commitment is ongoing: we are recognized by GPTW, Bloomberg Gender Equality Index, EDGE, and Ethisphere as one of the most ethical and inclusive companies in the world. Our openings are for everyone, regardless of color, ethnicity, religion, age, gender identity, sexual orientation, or disability.
MAKE IT REAL
At Capgemini, we unleash human energy through technology to build a more inclusive, sustainable, and innovative future. If you share these values, come transform the world with us!
JOB RESPONSIBILITIES: *
- Data modeling, business rule definition, and omnichannel experience design (Portal, Workspace, and Mobile), using Process Automation Designer, Playbooks, and medium-to-high coupling integrations.
Advanced Automation: *
- Creation of reusable flows, subflows, and actions, with governance, catalogs, and approval chains, using Flow Designer, IntegrationHub, and corporate spokes.
Integrations and Security: *
- Design of secure integrations (authentication, authorization, observability), MID Server strategy definition, error handling, and documentation of APIs and data mappings.
Support and Hypercare: *
- Planning and execution of upgrades, application of health checklists, coordination of hypercare periods, critical incident management, and monitoring of operational indicators.
CoE / CoEI and Citizen Developer: *
- Definition of standards, playbooks, and training paths, ensuring governance and quality in low-code deliveries made by business areas.
AI Applied to AppEngine: *
- Evaluation and incorporation of AI Agents (triage, classification, and orchestration) when the use case requires greater intelligent automation.
TECHNICAL REQUIREMENTS: *
- Academic background: Bachelor's degree in IT (Information Systems, Computer Science, Computer Engineering, or related fields). *
- Advanced proficiency in ServiceNow AppEngine and the Now Experience / UI Builder ecosystem, including Service Portal and Workspaces. *
- Ability to create modular, scalable, and omnichannel experiences (Portal, Workspace, and Mobile), aligned with AppEngine offerings and deliverables defined in the practice's master decks. *
- Proficiency in JavaScript and APIs Glide (Script Includes and Business Rules) when low-code is not sufficient. *
- Experience with reuse patterns (subflows, actions, widgets), observability, telemetry, and error handling, with a vision for scalability and maintainability. *
- Ability to articulate value (ROI), support adoption, decide between OOTB vs. customization, and contribute to governance and coexistence roadmaps with legacy systems.
- Postgraduate studies or specializations in Software Architecture, Integrations, or UX will be considered differentiators. *
DEVELOPMENT AND BENEFITS
Here, you are the protagonist of your career! We offer:
- Structured career path and personalized learning tracks.
- Corporate University, with access to Harvard, Coursera, Udemy, Pluralsight.
- Official certifications with partners like SAP, AWS, Microsoft, Salesforce.
- Languages with EF Education First (English, Spanish, French, and German)
Complete Well-being *
- Medical and dental assistance. *
- Gympass and Equilibrium (physical and mental health). *
- Private pension plan and life insurance. *
- Family Care Program: extended maternity and paternity leave, fertility support, personalized health and well-being guidance. *
- Meal voucher, benefits club, and much more!
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