Brazil
Clara
BANCO BRADESCO SA
Tech Lead ServiceNow
Brazil
Curitiba, Paraná, Brazil · Recife, Pernambuco, Brazil · Rio de Janeiro, Rio de Janeiro, Brazil · Osasco, São Paulo, Brazil
Java
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About Bradesco
We believe in the power of trust. Trust that brings people closer, guides them, and transforms their daily lives. Joining Bradesco means becoming part of a real transformation. An environment that combines the solidity of a decades-long history with the constant evolution of those always looking ahead. Here, you'll find space to learn, grow, and take the lead in your career, with the support, structure, and opportunities that match your development. More than just working in a large institution, it's about being part of a team that impacts millions of people, contributes to the country's development, and builds a more accessible and sustainable future for society every day.
About the Department
Systems Department (DS): We enable IT solutions that ensure the harmonious functioning between business support systems, maintaining a structured and technologically updated application architecture, meeting business requirements with high availability and performance.
Work Model
Hybrid - 2x In-Office
Location: Osasco - SP, Recife - PE, Curitiba - PR or Rio de Janeiro - RJ.
What your day-to-day will look like?
As a Tech Lead ServiceNow, you will work in the Systems Department, and your main activities will be:
- Act as the technical reference for the squad, ensuring adherence to ServiceNow architecture and development standards.
- Connect business needs with technical solutions, aligning functional and non-functional requirements.
- Technically lead the team, supporting developers through code reviews, guidance, and best practices.
- Lead discussions on the creation and evolution of frameworks, reusable components, and engineering standards.
- Ensure the application of DevSecOps practices, including build, deploy, automated testing, security, and quality.
- Monitor technical and business metrics, supporting decision-making and continuous improvement.
- Ensure the quality of deliverables through the application of tests, automation, and development governance.
- Identify the team's technical training needs and foster knowledge sharing.
Profile We're Looking For
We value those who understand the customer in depth, work in partnership, and transform knowledge into impactful deliverables. Professionals with a sense of ownership, consistency in execution, and a focus on results, who continuously evolve, share learnings, and use technology to turn challenges into relevant business solutions.
Diversity
At Bradesco, diversity is a value and a strategy. We work to build an inclusive environment and a workforce that reflects the diversity of Brazilian society. Therefore, we value people with different histories and characteristics, such as gender, race, sexual orientation, disability, age, and other dimensions of diversity.
If you believe in trust as the foundation for transformation, enjoy challenges, and want to grow in an environment that evolves with you, your place might be here. Come be Bradesco!
Requirements
- Completed Bachelor's Degree.
- ServiceNow Certified System Administrator (CSA) and Certified Application Developer (CAD) certifications.
- Solid experience with the ServiceNow platform, especially in the App Engine and Customer Service Management (CSM) modules.
- Experience in technical leadership of multidisciplinary teams, working with developers and professionals of different seniority levels.
- Experience in integrations between corporate systems, APIs, and distributed services.
- Solid knowledge of solution architecture, development, and best practices on the ServiceNow platform.
- Experience with agile methodologies and working in multidisciplinary squads.
It will be a differential if you have:
- Knowledge in Java Backend development and microservices-based integrations.
- Experience in architecture oriented towards APIs, events, and distributed environments; ·
- Knowledge of DevSecOps practices, test automation, and observability; ·
- Experience in leading technical discussions, defining architecture, and making strategic decisions.
What you'll find here
Taking care of you
- Health and dental plan
- Life insurance
- Viva Bem: health, well-being, and quality of life program
- TotalPass
Growing with you
- Bradesco Corporate University (Unibrad)
- Educational partnerships
Security for your future
- Profit sharing or Bonus (depending on job eligibility)
- Private pension plan
- Special conditions on products and services
- Fee Exemption: special conditions on various products and services
Support for your life and your family
- Food and meal vouchers
- 13th food basket
- Childcare or nanny assistance
- Maternity leave of 180 days, with assistance from pregnancy through postpartum.
- Extended paternity leave of 20 days.
- Optional transportation voucher
Everything designed to support your growth journey with balance, security, and opportunity.
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