Field Service Technician II

**This is a field-based, roving technician position supporting multiple sites throughout New Mexico and is not a remote role. The assigned territory includes Carlsbad, Roswell, Hobbs, Portales, and Lordsburg. Regular regional travel is required, with some locations up to approximately 321 miles one way from Carlsbad. Vehicle-related reimbursement is provided through the MOTUS program.**

**Associate Referral Reward Eligible**

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Equal Employment Policy: Aventiv is proud to be an equal opportunity employer. All decisions regarding recruiting, hiring, promotion, assignment, training, termination and other terms and conditions of employment will be made without regard to race, color, national origin, biological sex, sexual orientation, gender identity, gender expression, gender presentation, religion, age, pregnancy, disability, work-related injury, veteran status, genetic information, marital status, or any other factor that the law protects from employment discrimination. We do not discriminate based on genetic information in accordance with the Genetic Information Nondiscrimination Act.

Job Purpose: Maintains and repairs telecommunication equipment, associated computers, networking, and electronic equipment and installs all Securus’ products, features and equipment. Position also provides support to our tablet customers by assisting in administering the program by making sure tablets are fully utilized and proper inventories are maintained, and extra inventory or damaged inventory is returned. Travels from location to location to resolve issues as stated above but could also serve as an onsite technician for a particular customer providing both technical and administrative duties or as a hybrid technician who is both on site and roving. Provides installation assistance, training or troubleshooting assistance to a FSA and/or FST1.

Knowledge, Skills, and Abilities

Minimum Qualifications

Physical Requirements

Standing, sitting, walking, speaking, listening, bending, reaching, pushing, pulling, lifting, grasping and manipulating tools, typing, using peripheral computer tools. May be required to lift up to 45 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

At Aventiv, our salary and benefits are designed to fit you as a whole person. We offer a salary range based on experience and qualifications to ensure your unique contributions are met with our most competitive offer.

• $24.89 -$28.37/hr

• Health Insurance

• 401(k)

• Disability

• Life Insurance

• Paid Time Off

• Voluntary Benefits