Brazil
Pavago
Arqia
Product Specialist I
Brazil
São Paulo, São Paulo, Brazil
Automatic translation. Check the original.
About the opportunity
Join the Product team at Arqia and contribute to the development and evolution of solutions that drive our IoT, MVNO, and Telecom businesses!
If you are passionate about product management, innovation, and technology, enjoy transforming customer and business needs into valuable solutions, and are looking to work with roadmaps, agile methodologies, metrics, and growth strategies, this opportunity is for you.
Our purpose is to transform the future of communication and connectivity in Brazil and around the world. With a culture that values innovation, continuous development, and ownership, we seek to connect people and businesses through technology. Here, our motto is #JuntosSomosMelhores.
Learn more about the company
YouTubeAbout the role
- Support the definition, management, and evolution of the product roadmap, ensuring alignment with strategic business objectives.
- Contribute to the creation of business cases that support the analysis and prioritization of product initiatives and opportunities.
- Propose and track success OKRs, evaluating their impact on business results.
- Build, organize, and prioritize the product backlog, considering business cases, KPIs, and strategic objectives.
- Develop and detail user stories and acceptance criteria to guide the development team.
- Create and keep documentation for business rules, functional requirements, flows, and product features up to date.
- Monitor the product development cycle, adjusting priorities and performing acceptance testing on deliverables.
- Measure, monitor, and report performance indicators (KPIs), transforming data into insights to support strategic decisions.
- Support the definition and communication of the product vision, translating company strategy into clear directions for development teams, stakeholders, and customers.
- Act as a bridge between Business, Technology, and customer areas, promoting structured communication adapted to different audiences.
- Prepare presentations using data, cases, and storytelling to generate clarity, engagement, and alignment among the involved areas.
- Align expectations and communicate results, strategies, and product evolution to customers, stakeholders, and senior management.
- Monitor customer feedback, identifying needs and proposing continuous improvements to products and the user experience.
- Support innovation initiatives, identifying new opportunities for generating business value.
- Implement cross-selling and up-selling strategies, contributing to the growth and retention of the customer base.
What you need to have
- Bachelor's degree in Administration, Engineering, Technology, Marketing, Economics, or related fields.
- Postgraduate degree or specialization in Product Management, Business, Technology, Strategic Management, or related fields.
- Experience with B2B product management or development, preferably in the technology segment.
- Experience in building and prioritizing product roadmaps and backlogs.
- Knowledge of agile methodologies and product management practices.
- Experience in preparing business cases, defining KPIs, and tracking results.
- Knowledge in creating user stories, acceptance criteria, and functional requirement documentation.
- Ability to translate business needs into solutions and directions for technical teams.
- Experience in building relationships with customers, stakeholders, technology teams, and leadership.
- Fluent English and desirable advanced Spanish.
Preferred qualifications
- Experience in companies within the Telecommunications, MVNO, or IoT segments.
- Ability to prepare and conduct corporate presentations for different audiences, including customers and leadership.
- Experience in innovation and digital transformation environments.
- Knowledge of cross-selling, up-selling, and customer retention strategies.
- Experience with agile product management tools and backlog tracking.
Work location: Faria Lima – São Paulo/SP
Work model: Hybrid, with up to 2 days of Home Office per week.
Arqia values relationships based on trust, transparency, and responsibility. Therefore, we treat candidates' personal data with care and in compliance with the General Personal Data Protection Law — LGPD, Law No. 13.709/2018.
By participating in our selection process, the candidate authorizes Arqia to collect and process their personal data, such as name, date of birth, contact information, address, identification documents, resume, and educational certificates, exclusively for recruitment and selection purposes, profile evaluation, potential hiring, and other stages related to the onboarding process.
If the candidate does not want their data to remain stored with us or wishes to request access, deletion, or restriction of the processing of their information, they may contact us via email at [email protected]
What we offer
- Meal voucher (VR, also for Home Office days), grocery voucher (VA), and vacation bonus on VR/VA;
- Medical and dental insurance, and life insurance;
- PPR (Results-based Profit Sharing Program);
- Flexibility: hybrid work model with up to 2 days of Home Office per week;
- Well-being: TotalPass, fruit in the office, and Programa Elleva (support from a nutritionist, physical educator, and psychologist), pharmacy discount program, and medication assistance for serious pathologies;
- 6 months maternity leave + 20 days paternity leave (with VR and VA during the entire period);
- Daycare assistance up to 6 years old;
- PCD (Person with Disabilities) assistance for dependents;
- Arqia mobile plan with discounts (Arqia4You);
- Transportation voucher, parking reimbursement, or shuttle service;
- Tenure recognition and performance recognition programs;
- Birthday Day Off and birthday credit on Flash;
- Vida Link – up to R$ 150,00 for purchasing medication with a prescription, without deduction;
- Leggal – legal guidance platform with the right to up to two consultations per month.
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