United States
JPMorgan Chase & Co.
AppDirect
Philadelphia, Pennsylvania, United States
Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.
Firstbase helps companies equip their teams with everything they need to do great work—from computers and furniture to company swag and perks. We give businesses the ability to instantly support employees with the right physical goods, and give employees the flexibility to choose what works for their unique needs. Firstbase is part of AppDirect, a subscription commerce platform that powers millions of subscriptions worldwide for organizations selling any product, through any channel, on any device—as a service.
You are a technically grounded operations lead who can move fluidly between strategic oversight and hands-on work across device imaging, warranty repair, and IT asset disposition. You understand MDM platforms and endpoint management well enough to configure, troubleshoot, and serve as a credible backup when the team needs it. You are comfortable reading OEM warranty structures and secondary market pricing to make sound decisions about repair billing and resale routing. You bring enough hardware knowledge—PXE boot, ISO deployment, battery replacement, component salvage—to keep all three departments moving without a bottleneck at the top. When customers or vendors need a clear answer, you communicate with precision and ownership rather than deflecting. You spot gaps in workflow or resource allocation and act on them, reporting into the Warehouse Manager with the data to back up your recommendations.
At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.
At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: appdirect.com/about/privacy-notice
At AppDirect, AI tools may assist our recruitment team with administrative automations — always under human oversight. AI tools do not make hiring decisions or solely automated decisions about your candidacy – all decisions are made by our people. By submitting your application, you acknowledge that your information may be processed in this way. You may request access or deletion at any time by contacting [email protected].
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