Amgen

Oct 28, 2026

Clinical Systems Business Analyst

Portugal

Lisbon, Portugal

Career Category

Information Systems

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EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Salary Range 50 417,75 EUR - 68 212,25 EUR

Job Description

Join our team at AMGEN Capability Center Portugal, number 1 company in Best Workplaces - greatplacetowork.pt/ - ranking in Portugal (category 201-500 employees) by the Great Place to Work Institute. We have a team of over 400 talented people and 40 different nationalities, diverse areas of expertise and professional experience that are shaping the future of healthcare. This is your chance to explore a world of opportunities in different areas such as Cybersecurity, Data & Analytics, Digital, Technology and Innovation, Finance, General & Admin, Human Resources, Regulatory Affairs and many more. In Lisbon's city center, our AMGEN office fosters innovation, excellence, and inspiration. Come thrive with us at AMGEN, supporting our mission To Serve Patients. What we do at AMGEN matters in people’s lives.

Clinical Systems Business Analyst

LIVE

WHAT YOU WILL DO

This lead role will be part of Clinical Trial Management, Monitoring, and Engagement (CTMME) product team, supporting Veeva ClinOps suite of applications (Veeva CTMS etc). This role combines domain expertise and analytical skills to gather, refine, and document business requirements, including user stories, business process maps, and test plans.

Collaborating closely with developers, Product Managers, and business stakeholders, the analyst ensures technical requirements are well-defined, enabling accurate planning, estimation, and delivery of high-quality software solutions. Responsibilities also include sourcing and integrating data, ensuring its accuracy and alignment with regulatory needs, and developing test cases to validate system implementation.

In addition to requirements analysis, this role emphasizes understanding how businesses create, consume, and make decisions using data in the context of their processes. With a proactive approach to problem-solving and collaboration, this role ensures all the business requirements are captured and appropriately reflected in the subsequent documentation (technical/functional requirements, test cases etc), and in the final delivery.

Roles & Responsibilities

Collaborate with System Architects and Product Managers to manage business analysis activities

Work as a technical SME, supporting Veeva ClinOps suite of applications

Lead activities to capture the voice of the customer to define business processes and product needs

Developing business cases to communicate and request funds for digital innovation opportunities, including the scope, timeline, and resources vital to achieving successful outcomes.

Collaborate with Product Management, vendor, and business partners to analyze and document impact of Veeva version upgrade releases and refine the Product backlog

Ensure non-functional requirements are included and prioritized in the Product and Release Backlogs

Clearly express features in User Stories/requirements so all team members and stakeholders understand how they fit into the product backlog

Partnering with business counterparts, Technical Product Owner and other members of the product team to deliver solutions

Stay focused on software development to ensure it meets requirements, providing proactive feedback to stakeholders

Partnering with Partner Services, Architecture, CDT and other Amgen IT teams on continual systems delivery improvements

Develop and execute effective product demonstrations for internal and external stakeholders

Maintain accurate documentation of configurations, processes, and changes

WIN

WHAT WE EXPECT OF YOU

Basic Qualifications and Experience

Doctorate Degree OR

Master’s degree with 4 - 6 years of experience in Computer Science, IT or related field OR

Bachelor’s degree with 6 - 8 years of experience in Computer Science, IT or related field OR

Diploma with 10 - 12 years of experience in Computer Science, IT or related field

Must-Have Skills

Excellent problem-solving skills and a passion for tackling complex challenges in drug discovery with technology

Experience with SAFe Framework and Agile software development methodologies

Experience with Veeva ClinOps suite of applications

Excellent communication skills and the ability to interface with senior leadership with confidence and clarity

Experience in writing requirements for development of modern web application

Has experience with writing user requirements and acceptance criteria in agile project management systems such as JIRA

Soft Skills

Able to work under minimal supervision

Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work

Excellent analytical and gap/fit assessment skills

Strong verbal and written communication skills

Ability to work effectively with global, virtual teams

High degree of initiative and self-motivation

Ability to manage multiple priorities successfully

Team-oriented, with a focus on achieving team goals

Strong presentation and public speaking skills

Good-to-Have Skills

Demonstrated expertise in a scientific domain area and related technology needs

Understanding of scientific software systems strategy, governance, and infrastructure

Experience with Veeva Risk based validation tool

Technical thought leadership

Able to communicate technical or complex subject matters in business terms

Jira Align experience

Experience of DevOps, Continuous Integration, and Continuous Delivery methodology

SAFe for Teams certification (preferred)

THRIVE

WHAT YOU CAN EXPECT OF US

Vast opportunities to learn, develop, and move up and across our global organization.

A diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.

Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth, and career benefits.

Flexible work arrangements.

Languages

Clinical Systems Business Analyst

Career Category

EQUAL OPPORTUNITY STATEMENT

Job Description

LIVE

WHAT YOU WILL DO

Roles & Responsibilities

WIN

WHAT WE EXPECT OF YOU

Basic Qualifications and Experience

Must-Have Skills

Soft Skills

Good-to-Have Skills

THRIVE

WHAT YOU CAN EXPECT OF US

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