Kanada
TSMC
Videotron
Expert·in für Unternehmenslösungen
Kanada
Montreal, Quebec, Canada
Automatische Übersetzung. Prüfe das Original.
Company Description
Vidéotron, one of Canada's leading telecommunications companies, maintains a unique and privileged relationship with the public and is highly regarded by its customers as the most admired telecommunications company by Quebecers.
Working at Vidéotron means joining a growing, cutting-edge technology company. It also means joining experienced, multidisciplinary teams ready to share their knowledge.
Job Description
Main Responsibilities
- Support Vidéotron Affaires teams in opportunities requiring advanced technical expertise with large enterprises and public sector organizations.
- Meet with clients, understand their business and technological challenges, analyze their needs, and recommend suitable technical and financial solutions.
- Support account managers in preparing client meetings, positioning solutions, and achieving sales objectives by prioritizing strategic opportunities with high potential.
- Oversee pre-sales technical activities, coordinate internal and external stakeholders, and ensure customer satisfaction throughout the sales cycle.
- Gather, analyze, and validate the technical information necessary for developing proposals, proofs of value (PoV), and responses to calls for tenders.
- Design, when required, custom solutions or packages in collaboration with operations, engineering teams, partners, and suppliers.
- Develop, present, and transmit the technical documentation required for understanding, selling, and implementing solutions, including architecture diagrams, Scope of Work (SoW), Bills of Materials (BoM), and project plans.
- Ensure a smooth technical transition between sales and operational teams to guarantee consistency between the solution sold and the solution delivered.
- Act as a consulting expert, technical reference, and mentor to account managers, CSEs, and other internal stakeholders.
- Exercise technical leadership with multidisciplinary teams to align experts, mobilize appropriate resources, and present a coherent vision to clients.
- Develop and maintain in-depth expertise in connectivity technologies, managed services, and business solutions, particularly in VoIP, security, and routing.
- Keep up-to-date with new offerings and technologies, influence solution roadmaps, and contribute to their evolution based on market needs.
- Gather customer needs, market trends, and observed improvement opportunities from the field to contribute to the evolution and differentiation of offerings.
- Collaborate with product management and marketing teams to contribute to the development, launch, positioning, and adoption of new solutions.
- Contribute to the creation of technical content, sales support tools, and training, simplify technical concepts, and ensure knowledge transfer to the relevant teams.
Qualifications
- Bachelor's degree in Electrical Engineering, Telecommunications, Computer Science, or a related field, or any combination of education and experience deemed equivalent.
- Minimum of ten (10) years of experience in technical roles, including enterprise network and solution architecture (LAN, Wi-Fi, WAN, security, SD-WAN, VoIP, etc.).
- Minimum of four (4) years of experience in technical sales as a Customer Solutions Consultant (CSE), Solutions Architect, or equivalent role.
- Possess in-depth knowledge in several of the following technological areas: enterprise networks (LAN, Wi-Fi, WAN, Internet and MPLS), SD-WAN and connectivity technologies, cybersecurity and access security, fiber services (EPL/EVPL, wavelength, etc.), SIP, cloud telephony, business mobility, and Internet of Things (IoT).
- Excellent understanding of enterprise cybersecurity challenges and their impact on solution architecture.
- Hold or be in the process of obtaining and maintaining recognized technical certifications, such as Cisco CCNP, Fortinet FCP, Aruba, or any equivalent certification from our main technology partners.
- Excellent ability to simplify complex concepts, demonstrate their value, and persuasively present solutions and managed services to clients.
- Excellent communication, presentation, and consulting skills, both with technical stakeholders and business decision-makers.
- Proficiency in French and English, both spoken and written. The employee will need to communicate with external English-speaking partners outside of Quebec and should expect to communicate frequently in English.
Additional Information
- Benefit from comprehensive group insurance according to your needs and a group retirement plan (depending on the position);
- Enjoy discounts on Vidéotron services of up to 80%% as well as from our partners;
- Take advantage of a 4-season schedule and spread your hours over 4.5 days (depending on operational needs);
- Recharge by purchasing a maximum of 2 additional vacation weeks;
- Promote your health through the wellness program that values physical, psychological, financial, and social health;
- Adopt healthy lifestyle habits by taking advantage of free access to the gym during your office visits;
- Benefit at all times from the employee assistance program for you and your family, including telemedicine;
- Participate in impactful projects and take on challenges that will allow you to surpass yourself;
- Develop your full potential and imagine all that you can become within the Québecor family through our various career opportunities;
- Seize the opportunity to contribute to the success of a company that shares your values by supporting, among other things, nearly 400 organizations!
Consult our activity report for an overview of the projects you could contribute to!
We value your uniqueness!
We are committed to creating and maintaining an accessible, equitable, and inclusive work environment to reflect the diversity within the community in which the company operates. We ensure a work environment where each person is valued and respected for who they are, allowing them to reach their full potential. We look forward to discovering all the facets that make you a unique individual!
We are committed to offering accessibility measures to those who request them. If you need accommodations at any stage of the process, do not hesitate to let us know during your initial exchanges with us.
Employee Status: Permanent
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