CRM Application Engineer

We are looking for a CRM Application Engineer to join our team of around 1,700 people worldwide to help us power up the traveller's journey for millions of holidaymakers. If you are passionate about technology and product development, and enjoy working in a fast-paced, international environment, keep reading, you might be the perfect fit for this role

The job in brief:

What your impact will be

As a CRM Application Engineer, you will oversee the strategic growth and optimization of our CRM landscape. You will ensure that internal and external customer service teams utilize data and automated workflows to deliver a superior experience for our travellers.

Your expertise

Eligibility criteria

By submitting your information and application, you confirm that you are legally authorised to work in the country of employment and that you do not require visa sponsorship to obtain employment visa status.

Desirable

Perks of working with us

How we work together

• An inclusive, friendly, and international environment (you’ll be working with colleagues from +10 countries and over 48 nationalities)

• Shorter working week (36h as full time), with a half working day on Fridays

• Flexible start and end of the working day, with core hours from 10:00 to 4:00 pm

• Possibility to work from anywhere for a period of time per year defined according to local regulations

How we learn together

• Fri-Yays: half a day on Friday morning with a no-meeting mandate and dedicated to deep work, personal growth, learning and training and/or focus time.

• Professional and managerial skills development training paths, access to e-learning platforms such as O’reilly, Udemy, Coursera (depending on the department), and to our internal platform offering bespoke training content

Other perks

• 2 paid days off per year for volunteering purposes

• Occasional social events to foster connections among colleagues

• Travel industry discounts and flash exclusive staff fares

We support our employees through life's significant moments with leave options (e.g parental responsibilities, marriages, bereavements, relocations, etc.) in line with local laws.

Wish you were here? We do, too!

Selection process steps*

(*Please note the process can slightly vary. The recruiter in charge will share more details when setting up the interview)

Our commitment to celebrate diversity and generate belonging

At the heart of our culture is a commitment to inclusion across race, gender, age, sexual orientation, religion, gender identity or expression, and accessibility. We strongly believe in an equal opportunity space, which is welcoming and celebrates the uniqueness of everyone who works here. We value different lived experiences and respect viewpoints, as we know unicity drives innovation. We want to make sure our people reflect the communities across the world we help travel.

Department: Technology