About Kennametal
With over 85 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Learn more at kennametal.com nam12.safelinks.protection.outlook.com/?url=http%3A%2F%2Fkennametal.com%2F&data=05%7C02%7Ctiffany.roy%40kennametal.com%7C157d1e1e1df248135b3308ddc3a4f006%7Ce7ee4711c0b14311b500b80d89e5b298%7C0%7C0%7C638881835343707484%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=5L143deynGMUJaS3WpOcjXA4%2BF2rcSSuh2gcYZ00vYw%3D&reserved=0.
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Job Title: Quality Engineer
Location: Orwell, OH
This position will cover job functions for the quality department supporting compliance to the Quality Management System for the assigned area. This includes customer satisfaction (complaints, response time, ePPM) and financial performance of Quality (scrap, first pass yield, rework) for his or her area of the campus (specific work centers, product families, etc).
- 01Customer Satisfaction – Utilize the CRM system and generate 8D’s on time to customers after quality events which impact customers. Assist management to identify systemic opportunities for continuous improvement
- 02Financial Performance of Quality (scrap, first pass yield, rework) – Utilize the MRB process to disposition suspect material and drive problem solving to prevent recurrence on major issues. Assist management to identify systemic opportunities for continuous improvement
- 03Quality Management System – Work with management to maintain policies, procedures, control plans, failure catalogs, audits, metrology, et al, in a way that fosters an atmosphere of compliance in the area and continually improves customer satisfaction and quality financial performance
- 04Flawless launch & change – Ensures risks are identified and mitigated ahead of launch for newly developed product or process or product changes in his or her assigned area
- 05Weekend coverage / support may be required at times.
Key Job Responsibilities
- 06Lead and coordinate quality improvement efforts for targeted business metrics. Work with cross functional teams (site and corporate) to address root cause and drive improvement.
- 07Facilitate and promote the use of appropriate problem-solving techniques for root cause analysis and successful corrective action.
- 08Analyze product and process data to support improvement efforts.
- 09Determine when process stability and capability studies should be performed on existing processes. Recommend changes to processes and perform follow up to verify effectiveness.
- 10Disposition non-conforming products and recommend containment and corrective actions.
- 11Coordinate with Sales, Engineering, and Production to resolve customer complaints utilizing the CRM system and 8D process. Support quality management in diagnosing top level causes of customer complaints to support continuous improvement efforts in his or her assigned area.
- 12Perform duties in accordance with quality system requirements as the voice of Kennametal’s customers.
- 13Provide support for updating, auditing, and maintaining the ISO Quality Management System. Engage with regional and global QMS leadership to ensure conformance to corporate procedures.
- 14Participate in Internal Quality Audits and Layered Process Audits (LPAs).
- 15Establish and maintain Process Control Plans
- 16Provide technical assistance to develop and improve inspection methods. Utilize Measurement System Analysis (MSA) to verify measurement system capability.
- 17Participate in the development of Failure Mode and Effects Analysis (FMEA).
- 18Support & Lead new product qualification and PPAP efforts for flawless product launches to meet customer requirements. This also includes verification of effectiveness on changes to existing products and processes.
- 19Performs tasks utilizing quality core tools (root cause analysis, FMEA, Control Plan, SPC, LPA, MSA, DOE, etc)
- 20Must have a base knowledge of ERP systems such as SAP
- 21Must have strong problem-solving skills
- 22Must be able to create process documents and audit processes to requirements, openly communicating findings
- 23Must be able to work within cross functional teams through complex tasks exercising strong written and verbal communication skills
- 24Must be able to communicate effectively with various levels of the organization (operators, supervision, plant leadership, engineering, quality management, operational excellence management, director levels) and customers
- 25Basic project management skills required to drive actions for targeted improvement
Education, Work Experience, Skills, Certificates
- 263-5 years of relevant work experience required.
- 27Must be able to use required computer software including but not limited to SAP, Microsoft Office.
- 283-5 years of experience required.
- 29Requires Bachelors Degree or equivalent industry experience.
- 30Knowledge of ISO standards and requirements
- 31Must be able to use gages and measurement devices that determine compliance to drawing and product specifications. Must be able to retrieve and interpret drawings & specifications
- 32Must be able to read and understand insert identification chart, routings and operating procedures. Is able to use 30X scoMust be able to determine insert defect criteria with product engineering.
- 33Applies experience and skills to complete assigned work within own area of expertise (core tools)
- 34Works within standard operating procedures and/or scientific methods
- 35Six Sigma, ASQ Certification, CQE preferred
Kennametal Inc. is an Equal Employment Opportunity employer.
États-Unis
