Supplier Engineer

Company Description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic-assisted surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world. The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life. If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position

This sustaining supplier engineering role focuses on ensuring suppliers meet ISI requirements for quality, delivery, and service. The candidate will partner with suppliers, commodity supplier engineers, and cross-functional Intuitive teams to resolve supplier-related supply continuity issues. The candidate is responsible for assessing supplier-requested changes, negotiating timelines, and qualifying changes with immediate impact on supply continuity.

Roles & Responsibilities

Collaborates with commodity supplier engineers to resolve emerging technical issues affecting near-term supplier deliveries. Leads root-cause analysis, defines corrective and preventive actions, and creates long-term implementation plans. Provides daily updates on supplier-related shortages during production and inventory status meetings. Part qualification including pFMEAs, FAIRS, Cpk, Control Plans Partner with global supply chain and design engineering to respond to raw material shortages. Drive suppliers to continually improve their business and manufacturing process performance to meet Intuitive Surgical’s requirements for supplier excellence including ship to stock programs using a collection of best practices in project management, Six Sigma, Lean, SPC and negotiation Utilize data-driven decisions to evaluate supplier part cost, delivery, quality, capacity and capability. Apply metrics to measure real improvement and judge required intervention or change at the supplier or in a commodity. Provide effective and timely supply base health information to management Prepare and deliver supplier communications as required by working with suppliers on scorecard creation of QBRs, Supplier Summits, etc.

Deliver the following Quality deliverables: pFMEA, Special Process Validations, FAI, and Cpk by leading suppliers through the pFMEA development, judging process validation requirements and signing-off on protocols as ISI rep, judging process capability with supplier as well as judging FAI suitability.

Develop the supplier business continuity / disaster recovery plans by managing suppliers to create plans, judge plans for risks and negotiate with suppliers to reduce risks. Identify and investigate opportunities for cost reduction and/or quality improvement by judging opportunities and creating strategies to seize those opportunities, completes research and provides data-driven plans to management. Review, analyze and close customer complaints, manufacturing variance requests, and first article inspections by judging risk analyses and justifications, determining corrective and preventive actions at suppliers, looks for opportunities with suppliers to eliminate recurrence.

Qualifications

Skills, Experience, Education, & Training

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