Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
The Supplier Master Data Analyst serves as the primary point of contact for employees, suppliers, and business stakeholders, delivering high-quality support across Supplier Information Management (SIM) and Procure-to-Pay (P2P) processes. This role is responsible for ensuring the accuracy, integrity, and governance of supplier master data to support procurement, invoice processing, payment execution, compliance requirements, and supplier lifecycle management.
The position plays a critical role in maintaining supplier data quality across enterprise systems while ensuring adherence to corporate policies, internal controls, regulatory requirements, and master data governance standards. The Analyst will support supplier onboarding, supplier maintenance, data validation, risk and compliance reviews, and continuous improvement initiatives that enhance operational efficiency and user experience.
This role requires strong experience with ERP and procurement platforms (SAP, Oracle, Coupa, Ariba), supplier master data governance, workflow management, and data quality processes. The successful candidate will demonstrate exceptional attention to detail, analytical capabilities, customer service skills, and the ability to collaborate effectively with global stakeholders in a fast-paced shared services environment.
This role follows an onsite work schedule and is based in Monterrey, Mexico.
Core Responsibilities
- 01Serve as the regional point of contact for business units, suppliers, procurement teams, accounts payable, and other stakeholders regarding supplier master data requests and inquiries.
- 02Process supplier onboarding, supplier changes, banking updates, tax information updates, and supplier deactivation requests while ensuring compliance with company policies and data governance standards.
- 03Review and validate supplier documentation to ensure completeness, accuracy, regulatory compliance, and adherence to internal controls.
- 04Maintain supplier master records across ERP, procurement, and workflow systems while ensuring data integrity and consistency.
- 05Perform data quality reviews, duplicate analysis, supplier record audits, and data cleansing activities to improve overall master data accuracy.
- 06Conduct root cause analysis of supplier data issues and implement corrective and preventive actions to improve process effectiveness.
- 07Support supplier onboarding and enablement activities, ensuring a positive supplier experience throughout the supplier lifecycle.
- 08Provide functional support and training to end users on supplier master data processes, policies, controls, and standard operating procedures (SOPs).
- 09Communicate professionally with suppliers and internal stakeholders through written and verbal channels to resolve inquiries and requests.
- 10Identify opportunities to automate, streamline, and standardize supplier data management processes while strengthening governance and compliance controls.
- 11Collaborate with Procurement, Accounts Payable, Compliance, Tax, Treasury, and Master Data Governance teams on cross-functional initiatives.
- 12Support reporting, metrics, and KPI monitoring related to supplier onboarding, data quality, service levels, and operational performance.
- 13Participate in User Acceptance Testing (UAT), system implementations, upgrades, and process enhancement initiatives.
- 14Support internal and external audit requests by providing accurate documentation and demonstrating compliance with established controls.
- 15Perform additional duties and special projects as assigned, including support for transformation, automation, and continuous improvement initiatives.
Skills and Competencies
- 16Strong customer service orientation with a focus on stakeholder satisfaction, supplier experience, and business partnership.
- 17Understanding of supplier master data governance, internal controls, compliance requirements, and risk management practices.
- 18Ability to interpret and consistently apply policies, procedures, and regulatory requirements to ensure compliance and sound decision-making.
- 19Advanced analytical and problem-solving skills with the ability to identify trends, root causes, and process improvement opportunities.
- 20Demonstrated ability to manage multiple priorities in a fast-paced, high-volume environment.
- 21Exceptional attention to detail and commitment to maintaining high levels of data accuracy and integrity.
- 22Strong written and verbal communication skills in English, with the ability to communicate effectively across all organizational levels.
- 23Ability to work independently while collaborating effectively across global teams and functions.
- 24Experience managing escalated or complex supplier data issues and serving as a subject matter expert.
- 25Continuous improvement mindset with experience supporting process optimization, automation, and operational excellence initiatives.
- 26Proficiency in Microsoft Excel and data analysis tools for reporting, reconciliation, and data quality management.
Experience and Skills
- 273+ years of experience in Supplier Master Data, Supplier Information Management (SIM), Vendor Master, Master Data Management, or related shared services functions.
- 28Experience supporting supplier onboarding, supplier lifecycle management, and supplier data governance processes.
- 29Strong understanding of Procure-to-Pay (P2P) processes, including procurement, supplier setup, invoice processing, payment execution, and supplier maintenance.
- 30Experience working in a high-volume Global Business Services (GBS), Shared Services, or Finance Operations environment.
- 31Demonstrated ability to resolve supplier and stakeholder inquiries independently while meeting service level agreements (SLAs).
- 32Experience performing data quality analysis, data validation, reporting, and master data governance activities.
- 33Strong communication, organizational, and stakeholder management skills.
- 34Experience supporting process improvement, automation, workflow optimization, or digital transformation initiatives is preferred.
México
