On-Site Field Service Engineer II - Electron Microscopy - Boise, Idaho

RemotoEstados Unidos

Idaho, United States

Job Description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Able to lift 40 lbs. without assistance, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Laboratory Setting

Boise, Idaho / MSD Strategic Semi Field Service

The Materials and Structural Analysis (MSD) Electron Microscopy (EM) business enables customers to find meaningful answers to questions that accelerate breakthrough discoveries, increase productivity, and ultimately change the world. The MSD EM business designs, manufactures, and supports the broadest range of high-performance microscopy workflow solutions that provide images and answers in the micro-, nano-, and picometer scales.

Combining hardware and software expertise in electron, ion, and light microscopy technologies with deep application knowledge in the materials science, life sciences, semiconductor, electronics, and natural resources markets, the worldwide Electron Microscopy employees are dedicated to customers' pursuit of discovery and resolution to global challenges.

Here are some of the products you might support our customers with

Corporate organization youtube.com/watch?v=ABSxT6Y099I
Overview of our instruments [http://https/www.thermofisher.com/nl/en/home/industrial/electron-microscopy/electron-microscopy-instruments-workflow-solutions.html]
Inside the Titan Transmission Electron Microscope youtube.com/watch?v=2wEmsDh_l_A
How to make a microscope youtube.com/watch?v=9W6J_f4yVVg

Day in the life of a Field Service

Engineer: linkedin.com/mycompany/thermo-fisher-scientific/recommendations/urn:li:activity:6911716842898083842

linkedin.com/mycompany/thermo-fisher-scientific/recommendations/urn:li:activity:6911716842898083842

How Thermo Fisher supports women in the workplace? vimeo.com/740420583

What advice would you give someone interested in a career at Thermo Fisher Scientific? vimeo.com/740414379

How you will make an impact

The Field Service Engineer for the Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific performs on-site installation, servicing and repair of sophisticated equipment and systems.

The Field Service Engineer II will join a complementary team of engineers with skills ranging from sophisticated computer networks, precision mechanics, high vacuum theory, electron optics and chemistry. This role provides the opportunity to grow within Field Services and across the Thermo Fisher organization. You will be eligible for transportation support, company phone, company laptop as well as other company benefits that include bonus, 401k, healthcare, employee assistance program and more!

What you will do

Assists/conducts on-site installation of complex equipment and follow testing procedures to ensure proper working order
Assists on-site scheduled planned maintenance visits
Provide troubleshooting and repair support for customers and other field service personnel
Cultivate and develop positive working relationships with customers, system users and company personnel

Travel, often on short notice, to customer sites to resolve problems or support other field service personnel

Complete and submit field service reports
Provide training for customers and users on system maintenance
Provide feedback to product quality teams
Provide appropriate input in writing updating and correcting various system documentation
Provide feedback for various reports including identifying and isolating unique problems with system
Align with application scientists to collaborate on outstanding solutions to meet our users challenges
Must maintain Thermo Fisher Scientifics’ 4i Values.

How you will get here

Education

An associate degree from a technical or undergrad program in electronics, physics, engineering, computer science or similar field preferred; or 3-5 years of relevant combination of skills and experience

Experience

3-5 years' Experience or ability to learn

Operating, troubleshooting, repairing and calibrating complex analysis tools such as SEM, TEM, FIB, Prober or similar systems is a plus but not required.
Experience with Ultra High Vacuum (UHV) a plus but not required.
Experience operating O-scopes, digital voltmeter and logical problem solving.

Knowledge, Skills, Abilities

Required to read, write, and speak English fluently.
Ability to work under pressure, with a consistent record to make decisions with minimal direct supervision.
Detail oriented, problem solver, promote team environment.
Display a high level of confidentiality for both customer and Thermo Fisher Scientific.
Literate in Windows software environments
Basic trouble shooting skills preferred
Ability to read and interpret schematics preferred
Solid interpersonal communication, teamwork/building, time management, organizational, problem solving and customer service skills
Must be willing to travel 0-25% of the time.
Must possess a valid driver’s license and passport and travel regionally and internationally as the need arises.
May require proof of Covid-19 vaccination.
Extensive walking may be required.
May work at customer locations, in office environment to include cubicles and/or in laboratory environments.
Must be able to secure entrance to US Government laboratories and facilities
Potentially pass-through areas where chemical-based allergens may be in use (such as penicillin, tetracycline, etc.)
Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets, safety gloves, safety glasses, steel toe shoes, and/or bump hats.
Physical requirements include the ability to lift up to 40 lbs.

Idiomas

On-Site Field Service Engineer II - Electron Microscopy - Boise, Idaho

Job Description

Here are some of the products you might support our customers with

How you will make an impact

What you will do

How you will get here

3-5 years' Experience or ability to learn

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