We have an opening for an Audio Visual (AV) Manager to support the Building Operations department at MCA Chicago. Reporting to the Associate Director of Production, the AV Manager is responsible for the setup and management of AV technology for all museum events, including meetings, public and private events, programs, and performances. They are responsible for running point with both external and internal assigned programs, events, and/or rentals. To be
successful in this role, you must
- 01Track and monitor AV budget and inventory. Make recommendations on purchasing, upgrades, maintenance, and repair of audiovisual equipment for meetings, events, programs, and exhibition-related interpretive spaces; manage security of stored equipment.
- 02Oversee and run point on AV needs for events and interpretive spaces. Meet with internal and external clients to understand event needs. Monitor events and respond to internal and external client needs throughout the course of programs and events.
- 03Engage in management responsibilities:
- 04Lead and develop team members by fostering an inclusive, psychologically safe environment that encourages open, two-way feedback and continuous growth. Serve as a positive cultural ambassador across the museum, modeling behaviors that champion equity, collaboration, and respect.
- 05Drive accountability and clarity of expectations while overseeing day-to-day operations, special projects, and performance against key metrics.
- 06Actively engage in coaching and feedback to strengthen engagement, support professional development, and achieve organizational goals.
- 07Assist with setup, testing, operation, and maintenance of digital signage.
- 08Ability to travel and support MCA engagements outside of the main campus
- 09Troubleshoot technical issues and resolve problems in real time.
- 10Inform the Associate Director of Production of progress or any issues with AV for all Production-supported events.
- 11Explore new ideas, identify changing opportunities, and develop ways to meet opportunities while understanding the financial implications of implementing changes.
- 12Arrange for AV equipment rental when necessary and with the prior approval of the Director of Production.
- 13Document and communicate equipment install, setup, layout, and schedules.
- 14Anticipate AV equipment challenges and changes in a timely manner.
- 15Respond promptly to AV-related Helpdesk emails and work order requests.
- 16Attend weekly Operations Meetings to stay abreast of AV needs.
- 17Train museum staff to use AV interfaces as necessary.
QUALIFICATIONS, KNOWLEDGE, SKILLS, AND ABILITIES
- 183 to 5 years of experience as an AV manager in a production environment with demonstrated advanced technical knowledge of programming, setup, testing, and troubleshooting of AV equipment and software or equivalent experience.
- 19Strong knowledge of video formats, resolutions, and playback methods and advanced understanding of acoustics and sound amplification to support temporary and permanent solutions.
- 20Demonstrated ability to integrate understanding of the MCA’s existing systems and networked environment and AV integration with Cisco networks.
- 21Excellent verbal and written communication skills, including the ability to communicate and work well with a variety of individuals at all levels.
- 22Excellent judgment regarding competing priorities.
- 23Well-organized with excellent planning, time management, and project management skills.
- 24Demonstrated ability to network, research, and stay abreast of all relevant developments and approaches in AV technology, equipment, and solutions.
- 25Proficiency with Microsoft Office 365.
- 26Ability to lift and move AV and computer equipment, and work at altitude up to 10 feet.
- 27General mobility throughout all museum properties.
BENEFITS OF WORKING AT THE MCA INCLUDE
- 28Individual and MCA-provided retirement savings plans.
- 29Paid time off.
- 30Pre-tax, reduced-rate parking and Ventra/Metra benefits.
- 31Free admission to MCA exhibitions for yourself and guests.
- 32Free admission to many special and member events.
- 33Reduced-price tickets to MCA Stage performances.
- 34Discounts on dining in Marisol and in our award-winning MCA Store.
- 35Access to our onsite library.
- 36Opportunities to attend curator-led staff tours.
- 37Free or discounted admission to many other cultural institutions across the United States.
Full-time staff members are also eligible for a robust benefits package that includes health, dental, and vision insurance plus free life, AD&D, short-term and long-term disability insurance.
This is a full-time position with a schedule determined by department and operational needs, which may include evenings and weekends, with occasional additional hours as required.
40 hours per week.
Estados Unidos
